09-11-2010, 08:42 PM
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I sent her an email with the basic's of the new arrangement but told her to write down any questions and we'll meet next week to talk about it. When we met she had questions and proposed changes. I answered questions to the best of my ability and she had proposed changes. She took notes during our conversation, and I told her to email me the proposed questions and a summary of her notes to make sure we had everything correct.
She didn't send me an email till after she discovered the "shortage".