Farrier included in board?
 
 

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Farrier included in board?

This is a discussion on Farrier included in board? within the Barn Maintenance forums, part of the Barns, Boarding, and Farms category
  • Farrier price increases
  • Do boarding fees cover ferrier work

View Poll Results: What do you think about hoof trimming being included in board?
Like it! 10 26.32%
No Thanks 24 63.16%
Not sure... (please elaborate) 4 10.53%
Voters: 38. You may not vote on this poll

 
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    04-28-2011, 01:42 AM
  #1
Yearling
Farrier included in board?

Hubby and I were discussing our price increases when we get the new indoor up and the subject of the farrier arose.

For the last 2 years we've included farrier trimming in our board.When we started out with 10 boarders I didn't include it and then everyone some how decided to use one guy. Before long, everyone was asking to get in on the visit and I would be paying up front for them anyway and chasing checks so I decided to bump up board and just include it.

For a while people who wanted to use their own farrier got a discount, but then it created more billing issues and still some check chasing. So currently it is included but if you want to use a different farrier its at an additional cost to them and there is also a hold fee if they need me to hold their horse.

We choose to include a farrier service in our boarding fee for several reasons. Sometimes it’s hard to schedule a farrier when you work 9-5 Monday- Friday. We try to take care of your horses as we would our own and poorly kept feet look bad on the business. It also cuts down on farriers blocking entrances and wash racks. By including a farrier service we can get horses trimmed and shod while owners are at work so when they get off and come to the barn they can simply enjoy their horse! Not to mention, I think the farrier keeps his rates lower for us because I give him a lot of business which helps with my own horses.

My husband, however, thinks we should discontinue including it because that's less $$$ to account for and he thinks that a lot of people only see the higher price but don't know we include that or don't understand since we are the ONLY barn that does it.

So what are your thoughts and opinions on this from a boarder point of view?
     
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    04-28-2011, 01:45 AM
  #2
Showing
Stop including it and get farriers to bill clients directly.
Or ask your boarders.
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    04-28-2011, 01:48 AM
  #3
Green Broke
I agree with JDI.
I think that you should not include this fee and get your farrier to deal with clients (money) directly. This solves any issues with you being caught up with farrier/client problems as well.
     
    04-28-2011, 01:53 AM
  #4
Banned
I would never expect my boarding barn to a. Include farrier work in with the board and b. Pay upfront and wait for me to give my BO a check c. Hold my horse while I was at work without a prior arrangement/payment.

I would say drop it and let them figure it out. While I am sure having it included does have its benefits, it really is all about how the price of your barn is perceived. If say, you charge $400 and that includes hay, grain, stall cleaning, blankets, farrier work, routine worming and occasional grooming but joes pony shack down the road charges $250 for pasture board in barbed wire fencing....lots of people will find a reason to like joe, simply for the price. Not realizing that you get what you pay for.

You could try an 'ala carte' boarding. Base board being X amount of dollars and tack on additional expenses that most boarders want.
     
    04-28-2011, 02:29 AM
  #5
Yearling
I don't know any farriers in my area who "bill" their clients. They want their money upfront! Maybe there are a few who do it for special clients.. but generally no.

I hate when farriers are in the way! Maybe I'm just anal, but that was always a pet peeve of mine! In college with 90 something school horses.. there were always farriers blocking the ends of both major isleways so I could never get to the manure pile (which we were required to pick out the stall each ride).
     
    04-28-2011, 03:13 AM
  #6
Green Broke
Personally, I would interpret the blurb you included above to mean "We schedule the farrier to come when most people aren't available, so that we can charge you a hold fee".

As an owner, I want to be there when the farrier is, so that I can discuss the needs of my horse and how he is doing. I wouldn't be at all happy with the farrier always being scheduled to come during normal work hours or having to pay for a farrier to come at another time, on top of paying for it in the boarding fee.

I'd say drop if from being included in the board. Continue to schedule a mass farrier visit for those who want but have it be a "Farrier is coming on X day at Y time. Those who would like to utilize his services and will be present please let me know. If you are unable to attend but would like your horse's feet done, I will need to have a check in the amount of $XX, made out to Farrier Y, prior to the day of his visit and a $x holding fee will be added to your board bill for the month".
     
    04-28-2011, 03:25 AM
  #7
Weanling
How does that even work? Do they pay a farrier fee every month? Is it one standard fee or does it vary from horse to horse depending on what they need? I don't see how that works, considering every horse is different. Like my horse doesn't need the farrier until atleast 8 weeks if not more, because she has amazing feet that are hard and healthy. Are the horses who don't need a farrier yet done anyways?
Posted via Mobile Device
     
    04-28-2011, 03:26 AM
  #8
Banned
I'd have to see the farrier work to see if I would be happy with it or not, but I certainly would not just go with the 'guy who does the barn' on trust. I am always there for my farrier, I care about my horse and I want to know what's going on. And I want the best care I can get.

Drop the farrier coverage, it would not please me. Even if I liked the guy I want to schedule it for when I can be there.

As far as blocking the aisle, deal with it. It's a barn. Would you complain about a vet blocking the aisle, that seems silly to me. The farrier is not in your way, you are in his. He is as much as important as you are (as a BO) - in my mind.
     
    04-28-2011, 06:47 AM
  #9
Banned
You could make it a policy that any boarder who wants their horse done has to leave a check for the farrier before the visit, otherwise their horse won't get done.

Farriers don't like chasing checks anymore that you do; very few will bill clients in a large barn individually.

I found paying the entire farrier bill for the barn and then back billing for it was a cash flow and accounting nightmare, and the including the trim and holding fee in the board only works if 1.) everybody uses the same farrier 2.) everybody just gets trims.
     
    04-28-2011, 07:14 AM
  #10
Green Broke
Personaly I would not want it included in my livery fees. I want to be able to use my own farrier and to be there when it happens so that I can talk to the farrier and tell him of any issues.
I would not appreciate having to pay for a farrier that I would not use.

In the past If I could not be there for a farrier visit (and I've been using my farrier for close on 10 years so I do trust him to do my horses feet without me present if nessecary) then I have left a cheque for him and a note of anything perticular that needs doing or has cropped up since I saw him last and I get a friend of mine to hold horses. If nessecary my farrier has permission to do any remedial farriery that the thinks nessecary and he leaves me the bill for the extra which I pay ASAP.
     

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