I totally agree.
I'm a barn owner & board horses for people also.
One horse owner seldom sees his horse & then only if I call him about a problem.
He once went almost 2 years without seeing his horse.
I take care of all the horse's needs.
He's groomed, feet trimmed every 6-7 weeks, dewormed-anything he needs, plus treats & loving on.
You would not be able to tell he has an absent owner. That's my job.
If I saw a horse here in need of something I would have it done way before it got out of hand.
If there was a continuing problem I that I constantly had to nag the owner about I would ask them to leave.
If I had a trainer in who made those non-caring comments they would not be welcomed back.
The comfort & safety of all the horses here are my main concern, regardless of who owns them.
The BO in question should be making regular rounds if they are not hands on daily or their staff should be reporting to them.
I would inform them of the mare's condition.
BO's get a bad rap because some allow things like that to go on. It shouldn't be all about money.
I feel that anyone who boards at my place has a vested interest in what goes on.
This should be a calm happy retreat, not a place to be stressed over the neglect of another animal.
If more people spoke up & asked question we would hear fewer stories like this.
Remember, that same lack of caring & empathy may someday be directed at you or your horse.
I certainly agree with this posters thoughts
Neglect is everybody's concern.
I have a friend who runs a boarding stable, and rarely sees many of the owners, just gets the monthly check
If not for the love and attention he gives their horses, they would have NO human interaction.
And personally, I consider that neglectful.
Whats the point of owning the animal, if you don't actually have enough time to give to it?
And, of course, there are always extenuating circumstances,..., but our 'pets' need and deserve our 'time'.
I would be very concerned if a horse like this resided at my barn.
Our BM/trainer would never allow a boarded horse get to this condition.
If an animal is not being cared for, the owners would be asked to rectify the situation,
And if they do not, they are then asked to leave.
If the horse is in such a condition, I would move my horse out of there pronto, with a letter to the BO explaining why I was leaving.
If I thought the horse was in pain, danger, or extremely poor health, and no one was doing anything about it,
I see no problem in alerting Animal Control and letting them deal with the situation.
I'm surprised most of the horses aren't on any regular farrier, vet schedule, 'in house' so to speak.
I would think the BO/BM would want every horse in the barn wormed, feet done, shots, etc. regularly.
In my opinion, that is part and parcel of horse ownership.