THANK YOU MAVERICK!!!! Yes you can explain till you are blue in face and this lady doesn't want to listen! I have a 4 year equine science degree and apparently that doesn't mean crap to this lady. She wants to double his feed and he isn't eating it all. Her horse is a pasture boarder got fed once a day with a feed bag. I told her it would be a better idea to change his feed from omelene200 to Ultium so that it would save her a fortune on a second feeding and actually get him to eat it.
Also, she brought a blue scoop with her and INSIST on us using it. I measured it with her and it was 2.5 lbs. My help measured it with her and it was 3lbs. My help and I were discussing it yesterday and we got 2 lbs when we weighed it. Since I charge by the lb because she has a different feed that is more expensive I explained to her why I don't do "scoops" and she doesn't care. She wants to use the scoop end of story. WHATEVER lady... your "scoop" is about to "get eaten by mice" or something and disappear. GRRRR!