In my opinion it was handled fairly well considering the situation. The horses were moved in, and they tried their best to keep the loose horse to the outside. Stepping out and w"making yourself big" can divert or stop some horses - obviously not one so panicked though. They grabbed at the reins in an attempt to be able to regain control. That didn't work, and they started trying to get the other horses out to limit additional accidents, and did it in such a manner to avoid letting the loose horse out.
What else could have been done? What would you have done differently in a high-stress situation like this, OP? No humans or horses were really hurt - it all ended very well, considering. Pretty? Nope, but that's what happens in situations like that.
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