I'm sick of saddles ( go Specialized?) - Page 3 - The Horse Forum
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post #21 of 32 Old 09-08-2013, 09:03 PM
Green Broke
 
Join Date: Jul 2011
Location: Northern Michigan
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I'm privileged to live near the maker of Desoto saddles - custom made for you and your horse, and I've seen them....outstanding! Let me know if you want any contact info. :)
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post #22 of 32 Old 09-09-2013, 12:14 AM
Green Broke
 
Join Date: Aug 2011
Location: Surry, Va
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dont do me any good unless they are coming to VA with their saddles.
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post #23 of 32 Old 09-10-2013, 07:09 PM
Green Broke
 
Join Date: Jul 2011
Location: Northern Michigan
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I believe she has a patented mold that is sent first, then the saddle is custom made for your horse - she has orders from all over the country, and one she's currently working on for someone in Newfoundland! I've seen her workshop with saddles half-made, and ones completed....if I rode more frequently and had the extra money, I'd love to own one :)
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post #24 of 32 Old 09-10-2013, 07:21 PM
Green Broke
 
Join Date: Aug 2011
Location: Surry, Va
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No way on Gods green earth would I do business with them,
Quote
" I do not make any refunds on merchandise"

Are you kidding me ? for a sight unseen mail order business ? seriously ?
Yeh dont think so.

no specs or descriptions really of saddle, no idea how it will fit, just supposed to trust em it will fit my horse, dont think so.
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post #25 of 32 Old 09-10-2013, 10:21 PM Thread Starter
Weanling
 
Join Date: Aug 2011
Location: Aurora, Texas
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I felt the same way when I talked to them. John Nowell is supposed to be coming out around the 21,22,23 of this month. I'll let you know how that meeting goes.

DON'T EAT THAT!
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post #26 of 32 Old 09-10-2013, 10:51 PM
Green Broke
 
Join Date: Jul 2011
Location: Northern Michigan
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Wow, you guys, I'm so surprised! If the customer service presented was like that, I wouldn't blame you - the saddles themselves are utterly outstanding, but I would agree that is not a policy that would intrigue me as well....from what I know, she can barely keep up with the orders due to the quality, and I've not heard of a displeased customer - Just felt compelled to share when I saw this thread.....
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post #27 of 32 Old 09-16-2013, 11:20 PM Thread Starter
Weanling
 
Join Date: Aug 2011
Location: Aurora, Texas
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Well Joe, John the specialzed fitter is coming out on thursday to take a look at Rikki. We shall see how that goes.
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DON'T EAT THAT!
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post #28 of 32 Old 09-17-2013, 11:18 AM
Weanling
 
Join Date: Jun 2011
Location: Southwest Arkansas
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I have an AMTS and am very pleased with both the quality of the saddle and the customer service. Yes, it is a "mail order" process, but I've had my saddle for several years & love it as much as the day it arrived. VERY reasonable pricing & return policy.
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post #29 of 32 Old 09-20-2013, 12:10 AM Thread Starter
Weanling
 
Join Date: Aug 2011
Location: Aurora, Texas
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The fitting went good, John was great to work with and he's letting me keep a demo trailmaster to ride in for week. Didnt get to ride in it tonight cause it started raining.

DON'T EAT THAT!
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post #30 of 32 Old 09-20-2013, 03:57 PM
Green Broke
 
Join Date: Aug 2011
Location: Surry, Va
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well good, glad it worked out, my wintec sposed to be here in morning
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