Join Date: Oct 2012
Location: Vancouver Island
Have you ever fired a client?
So I have having a tough time on how to determine how to "fire" a client in a professional manner, is it wrong? Is it right? Help?
I have been coaching this client all summer, whom is a teenager and extremely rude to myself and another client that participates in group lessons with each other. The parents don't have any involvement but handing me money and leaving.
"S" does not want to listen to myself, rides in a un-safe manner and is always falling when I am not around. "S" gets frusterated as I do not allow her to jump in lessons as she is NOT ready, behind my back "S" jumps much to high resulting in accidents.
Honestly, I feel bad for accepting money from someone that does not listen to the advice I give and not to mention, I feel as if I am wasting my time. All summer "S" has not improved at all and just wants to jump and plans on showing, but does not want advice. What can I do? Contact the parents? Any advice or similar stories are appreciated.
~A Cowboy's Chance~
Rest in Peace