04-16-2012, 09:35 PM
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Well I will weigh in on my experience of them, not as a buyer, but as a friend of one who ordered one custom, and as a person who e-mailed Dixieland about the friend's experience with the saddle.
The saddle was not correct, one side was much shorter than other from front to back, the quality of the workmanship was what you would expect to find on a Chinese made saddle. The pictures of the saddle before the "repairs", after them, and the ones done by a saddle maker trying to help, when Dixieland would not stand behind their warranty are disturbing to say the least.
If you want more info, you can PM me and I will tell you how to contact the person who had these problems, and how it was not handled at all well by the owner of Dixieland Saddles, and her response to me in an e-mail showed pretty well what type of company she is running.
There is no way I would want one, after seeing friend's saddle stripped down by repair shop, AFTER Dixieland had "repaired" it. It was horrifying, and keep in mind?
My friend ordered it new/custom, and it cost a pretty penny, and Dixieland did nothing to rectify the situation at all. Just blamed everyone else, but the fault was the saddle companies.