$2.1M tax refund! Wow!

I truly think they have to invest into the new tax system and computers... Those scams getting ridiculous....

$2.1M tax refund, $150K shopping spree: Alleged scammer charged - U.S. News

She's going to go to jail for a very, very long time. You know how much the government hates competition!

Seriously, how could they have looked over her return and thought in any way, shape or form it was legitimate? Somebody needs to lose their job over this.

I think they have it automated, and the program is so old that it simply fails.

Interesting enough though when I did a mistake once while back for my state taxes they sent me the revised version like in a month asking to correct it. :) So I assume some are better than others at that.

Actualy it said that the automated system flagged it up but a human overrode the system

That's correct, but it's all about how you flag it. Often only very high level personnel can make a decision on over-riding + also depends on how clear is the flag. I suspect neither was a case here.

I'm not excusing the employee who did it though: I do think the qualification often lacks on such position (which is sad).

WOW! This is nuts!