Camera lense broke. What to do?! - The Horse Forum
 
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post #1 of 7 Old 10-03-2010, 05:08 PM Thread Starter
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Exclamation Camera lense broke. What to do?!

I got a Canon Rebel camera in August, and yesterday I thought I had the lens clicked into place, and it fell onto the hardwood floor and now it won't focus. I have no idea what to do, do I take it to Dodd camera or Best Buy and ask if they can find out what's wrong with it? Is it fixable? I'm kicking myself right now as I just spent a ton of money on it, and the lens is broke.
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post #2 of 7 Old 10-03-2010, 05:37 PM
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Contact Canon, the makers, and ask them.
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post #3 of 7 Old 10-03-2010, 05:48 PM Thread Starter
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I was thinking about that, but pretty sure they'll sell me some garbage about needing a new one so I get sucked into buying another. It's worth a shot, though. Thanks
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post #4 of 7 Old 10-03-2010, 05:50 PM
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They shouldn't when the lense on my Kodak broke the company replaced it for me. It wasn't free but it was no where near what a camera shop wanted to charge me.
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post #5 of 7 Old 10-03-2010, 06:05 PM
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Do you have any kind of warranty from the place you bought it from?

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post #6 of 7 Old 10-03-2010, 06:14 PM
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You should have a warranty if you just bought it, I got my Canon Rebel back in March and I know it comes with at least a year... plus they have some sort of program where you can send it in and they'll fix it for free if something has broken--it's just a limited amount of time you can do that in. Fortunately I haven't had to use it yet, so I don't know much about it, but head over to Canon's website, they're great at what they do and should be able to help ;)

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post #7 of 7 Old 10-04-2010, 04:10 PM
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Quote:
Originally Posted by equiniphile View Post
I got a Canon Rebel camera in August, and yesterday I thought I had the lens clicked into place, and it fell onto the hardwood floor and now it won't focus. I have no idea what to do, do I take it to Dodd camera or Best Buy and ask if they can find out what's wrong with it? Is it fixable? I'm kicking myself right now as I just spent a ton of money on it, and the lens is broke.
I don't envy you. I think you most basic lens with a an image stabilizer and auto focus is close to $900 to replace in stores. I think thats the price for the basic lens with a full stop build in. You can always send things back to canon through a dealer in your local city, but its quite a bit of money to send the lens in and it will cost money just for them to look at it then more on top of that for getting it repaired. I dont know how much it is, never had to send one it.
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