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How to deal with attitude from employees

This is a discussion on How to deal with attitude from employees within the General Off Topic Discussion forums, part of the Life Beyond Horses category

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        05-20-2013, 07:56 PM
      #21
    Foal
    I'm not worried about anyone else copying her attitude-they see it and I can see in their face that they are stunned and embarrassed for her. I trained A when she started in January and she has always treated be like her manager before I was one and was over the moon when I became (sometimes I thought she more excited then I was). S is a pro and I've known her for over 10 years now, and again I trained her when we had a flake GM so I'm still the person she comes to for help. Even the new GM comes to me for help and has piled an even bigger work load on me since she started 2 days ago. I thought a new GM would make work easier!
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        05-20-2013, 08:53 PM
      #22
    Trained
    Quote:
    Originally Posted by jinx1990    
    I'm not worried about anyone else copying her attitude-they see it and I can see in their face that they are stunned and embarrassed for her. I trained A when she started in January and she has always treated be like her manager before I was one and was over the moon when I became (sometimes I thought she more excited then I was). S is a pro and I've known her for over 10 years now, and again I trained her when we had a flake GM so I'm still the person she comes to for help. Even the new GM comes to me for help and has piled an even bigger work load on me since she started 2 days ago. I thought a new GM would make work easier!
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    I'd get rid of her. Even if you have to go progressive discipline steps on her, I'd paint a big red bull's eye on her back and send her out the door. She will contaminate everyone's attitude and if you hire new employees they are likely to follow in her footsteps. I'd make more work now for less heartache later. But that's me, I'm pretty cut and dried and take no crap off underlings.
    Bellasmom likes this.
         
        05-20-2013, 08:55 PM
      #23
    Started
    Sounds like you are getting a "baptism by fire" into the role of manager. It also sounds like you are doing quite well.

    Don't freak about the additional responsibilities that the GM is putting on you. For one thing, if she is with the bank, she may not really know the business you are in. Also, she most likely has duties of which you are not even aware yet.

    If you can, jot some of the duties down. Make a Word file and when you're online, note some of them. They look great on a resume if you decide to move on or get a different offer.
         
        05-20-2013, 09:15 PM
      #24
    Banned
    When I read stuff like this it reminds me why I retired.

    Good luck...
         
        05-20-2013, 09:49 PM
      #25
    Trained
    Quote:
    Originally Posted by Faceman    
    When I read stuff like this it reminds me why I retired.

    Good luck...
    LOL! Me too!
         
        05-21-2013, 10:38 AM
      #26
    Foal
    Quote:
    Originally Posted by Faceman    
    When I read stuff like this it reminds me why I retired.

    Good luck...
    Yeah my dad said the same thing about being self employed and having just himself as an employee lol
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        05-21-2013, 11:49 AM
      #27
    Green Broke
    Either deal with the issue and send her home, or accept the fact you're not management material and find a job that doesnt put you in a leadership role.
         
        05-21-2013, 12:53 PM
      #28
    Foal
    Sounds to me like she is trying to control everything and make everything to suit her schedule.

    I will tell you that if one of my employees came to me with attitude and talked back to me they would get a verbal warning. Second time would be a written warn and the third time they would be escorted out the door and told not to return.

    There are way to many hard working people that need a job then to deal with one that doesn't seem to care.
         
        05-21-2013, 06:28 PM
      #29
    Foal
    So today I spent some time with the GM talking about J and things I want to discuss at the meeting. She was not happy with Js behavior and attitude and asked me if she was still on probation. She is, so the GM said we'll talk with her on her 90 day review if she doesn't shape up. Then J came in a couple hours later and snapped at me in front the GM. 3 times. The GM said nothing, but pulled me aside later to tell me that we would have a review with her ASAP and that she doesn't like her attitude or know-it-all way of talking down to everyone.

    Hopeful that we get it all worked out soon because I want my department running as smooth as it was before! I was flattered when this GM told me she's never had an assit manager who does as much as I do with little to no training and at 22. And when the old owners called to offer "help" today, she said no thanks-M has done a great job catching me up and has a good handle on things. So I must be doing something right!
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        05-21-2013, 06:31 PM
      #30
    Green Broke
    That's good your GM got to see J in action so she can see for herself what you are dealing with.
         

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