Join Date: Feb 2012
Location: The land of Enchantment
Wow, how wierd. My DH keeps excellent records. He told me we had nearly $800 in credit at the dentist. I called and said I didn't want to carry a credit there, please just send me a check. Well, they said it was only 200. Really? I said I would recheck the numbers, but asked them to verbally go through a few. They got defensive! WoW....red flags!!!!! I had one missing piece of info and said I would check it and call back. The next time I called, there records magically went to nearly 500...finally, we took the records to them...and their records "magically" agreed with ours.
The point is....I wonder what would have happened if we had said, after one of us had a visit, "oh, I don't think I owe you anything - I won't pay you". Or, in the OP's case...if every patient said, "Oh, any amount of time I sit waiting past my scheduled appt - I will bill YOU for".
Doctors...ugh...I don't even want to get started!
There is just as much horse sense as ever, but the horses have most of it.