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This is a discussion on PayPal within the General Off Topic Discussion forums, part of the Life Beyond Horses category

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        03-21-2013, 06:32 PM

    Is anyone fluent in how paypal does things. I sold a saddle agreeing to a refund if it didn't fit her horse. It didn't. PayPal has my money and deducted their percentage of about $15. Does this mean they will deduct another $15 when I refund her money? This means I'd have to add an additional $30 to the account in order to come good on the refund. I'm waiting a response from PayPal.
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        03-21-2013, 06:39 PM
    Gee I'm not sure, never had to do a refund. But would be nice to know for future!!! $15 each transaction is a bit steep!
        03-21-2013, 09:05 PM
    Green Broke
    Paypal fees are a percentage, not a flat fee.

    That being said, they refund the transaction fee minus 30 cents.

    Send a refund for a purchase

    You can send refunds within 60 days of receiving a payment. Refunds are available only for transactions involving the purchase of goods and services.
    It's flexible
    You can send a full or partial refund.
    It's affordable
    When you issue a full refund, your original transaction fee is credited back to you minus a thirty cent processing fee. When issuing partial refunds, a portion of the fee is returned to you.
    It’s easy.
    • Log into your PayPal account
    • Click the History subtab.
    • Find the purchase payment you would like to refund and click Details.
    • Click the Issue Refund link.
    • Enter the refund amount and click Submit.
    • Confirm the amount and click Submit.

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