Is anyone fluent in how paypal does things. I sold a saddle agreeing to a refund if it didn't fit her horse. It didn't. PayPal has my money and deducted their percentage of about $15. Does this mean they will deduct another $15 when I refund her money? This means I'd have to add an additional $30 to the account in order to come good on the refund. I'm waiting a response from PayPal.
You can send refunds within 60 days of receiving a payment. Refunds are available only for transactions involving the purchase of goods and services.
You can send a full or partial refund.
When you issue a full refund, your original transaction fee is credited back to you minus a thirty cent processing fee. When issuing partial refunds, a portion of the fee is returned to you.
Log into your PayPal account
Click the History subtab.
Find the purchase payment you would like to refund and click Details.