So, I find myself looking for a new job.
I currently am the operations manager of a 55-room Days Inn in my hometown. I have been in this position for a year and a half, after the former GM was let go due to MANY issues. I was with the company as a front desk agent for a year before being promoted.
In the last year and a half, I have had more problems with employees than I ever imagined possible. I've also had more stress than I ever imagined possible. The problem is that the owner of the hotel (my direct supervisor/boss) doesn't care. As long as we're making money, he doesn't give two figs.
I took this hotel from barely maintaining a 55-60% occupancy average, to maintaining a steady 80% occupancy average. We went from nights when we barely had ten rooms sold, to being 35 rooms or more every single night. Most weekends, we are 100% sold out. In 2014 (the year before I took over), we barely made $850K. Last year (my first year as manager), we made just over $1M. This year, we are projected to make at least $1.3M.
My biggest issue is that I'm not paid nearly enough (and the owner has no desire to increase my pay) for what I do. I am, for all intents and purposes, the general manager. The owner calls and emails me any time day or night to take care of issues, whether I'm at the hotel or it's my day off. I wasn't even able to enjoy my honeymoon in October because he and my employees were constantly calling and emailing me. If anyone calls in or needs time off, I'm the one to cover because any time there is overtime, I'm the one who gets my butt chewed for it. For all this, I'm salary and make $2400 per month (before taxes...after taxes and my child support are taken out, I make $800 each check).
He also tells me "You're the manager. You take care of it." But, when I try to take care of the situation, he either doesn't back me up or makes it impossible for me to take care of it. He constantly sides with the other employees against me, if they go to him with a complaint that I'm not handling stuff the way they want me to.
I can't handle the stress anymore. On Saturday (with the owner here), I was having severe chest pain. Not one of my employees or the owner gave two figs. If one of my employees was showing the signs I was on Saturday, I would have called someone in to cover their shift and sent them home or to the ER. The stress and constant issues are also effecting my marriage.
Looking for a new job is never fun, but it's really never fun when you don't have a degree, live in a small town, and have really varied and disparate experience. I've worked at a vet's office, worked rental cars, worked at/managed a hotel, worked retail, worked fast food, and done office work. I'm a handful of semesters away from my bachelor's in English (two classes and I could have my associate's in general studies). I am very good with people and have been told that I have a very professional phone persona. I was even told once, when I worked for Goodwill and we had to do announcements every hour, that I had a voice made for radio. To this day, four years after I left Goodwill, if I'm in the store and it's time for an announcement, they will hand me the phone so that I can do the announcement. I am a fast typist (75 WPM+), know how to use pretty much all manner of office equipment, and can figure out computer programs quickly.
So, were you I, what types of jobs would you apply for?
I currently am the operations manager of a 55-room Days Inn in my hometown. I have been in this position for a year and a half, after the former GM was let go due to MANY issues. I was with the company as a front desk agent for a year before being promoted.
In the last year and a half, I have had more problems with employees than I ever imagined possible. I've also had more stress than I ever imagined possible. The problem is that the owner of the hotel (my direct supervisor/boss) doesn't care. As long as we're making money, he doesn't give two figs.
I took this hotel from barely maintaining a 55-60% occupancy average, to maintaining a steady 80% occupancy average. We went from nights when we barely had ten rooms sold, to being 35 rooms or more every single night. Most weekends, we are 100% sold out. In 2014 (the year before I took over), we barely made $850K. Last year (my first year as manager), we made just over $1M. This year, we are projected to make at least $1.3M.
My biggest issue is that I'm not paid nearly enough (and the owner has no desire to increase my pay) for what I do. I am, for all intents and purposes, the general manager. The owner calls and emails me any time day or night to take care of issues, whether I'm at the hotel or it's my day off. I wasn't even able to enjoy my honeymoon in October because he and my employees were constantly calling and emailing me. If anyone calls in or needs time off, I'm the one to cover because any time there is overtime, I'm the one who gets my butt chewed for it. For all this, I'm salary and make $2400 per month (before taxes...after taxes and my child support are taken out, I make $800 each check).
He also tells me "You're the manager. You take care of it." But, when I try to take care of the situation, he either doesn't back me up or makes it impossible for me to take care of it. He constantly sides with the other employees against me, if they go to him with a complaint that I'm not handling stuff the way they want me to.
I can't handle the stress anymore. On Saturday (with the owner here), I was having severe chest pain. Not one of my employees or the owner gave two figs. If one of my employees was showing the signs I was on Saturday, I would have called someone in to cover their shift and sent them home or to the ER. The stress and constant issues are also effecting my marriage.
Looking for a new job is never fun, but it's really never fun when you don't have a degree, live in a small town, and have really varied and disparate experience. I've worked at a vet's office, worked rental cars, worked at/managed a hotel, worked retail, worked fast food, and done office work. I'm a handful of semesters away from my bachelor's in English (two classes and I could have my associate's in general studies). I am very good with people and have been told that I have a very professional phone persona. I was even told once, when I worked for Goodwill and we had to do announcements every hour, that I had a voice made for radio. To this day, four years after I left Goodwill, if I'm in the store and it's time for an announcement, they will hand me the phone so that I can do the announcement. I am a fast typist (75 WPM+), know how to use pretty much all manner of office equipment, and can figure out computer programs quickly.
So, were you I, what types of jobs would you apply for?