Consistently improper spelling and grammar on forums bugs me, but I overlook the occasional typo, or someone not following through with a thought - it's a relaxed setting, and we all make some mistakes now and then.
However, it really
bothers me in a business/professional setting.
Three examples that, had they taken the time to write appropriately the first time, they would have saved themselves 3-4 follow-up emails clarifying what they meant (and therefore losing any time they thought they were saving by not taking the time to write correctly the first time).
1. A manager at work, trying to explain why a paper we wrote was not approved.
2. An instructor for my graduate level class, trying to provide feedback for a draft of a paper prior to the final being due (in the end I still did it incorrectly, but he gave me full points with the quote "i think I led astray" -- duh...).
3. A seller of a horse, trying to answer my questions about the horse. It's funny how writing style influences stereotypes. Based on his spelling and grammar, I really expected a run-down redneck type facility. It ended up being a multi-million dollar mansion. The guy was still annoying, though.
It's actually funny at work, I now have multiple people ask me to proofread their more significant emails prior to them sending them out. I just have a standard list of things I look for:
- Spellcheck doesn't return any errors (I usually find several - really, you can't do this on your own???)
- Appropriate grammar is used.
- The point of the email is made within the first sentence, and then the rest is just supporting information (amazing how many people ramble on, and then get to the point after they've already lost their reader)
- Text is broken into short paragraphs with white space for ease of reading
It's fascinating how just altering these few things can completely change the responses you get from the email recipients.