Arrogant farriers/trimmers - Page 2 - The Horse Forum
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post #11 of 38 Old 03-31-2013, 12:33 PM
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If they were people persons, they be working in social services, But think about it, what type of person, goes into a profession where he works all alone, sets his own schedules, probably does own books, apointments and everything else ?
Probably not the touchy feely type.
But that's ok long as they do decent work, are professional, show up as scheduled, and have a full tool box and arnt set on one particular method I'm good.
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post #12 of 38 Old 03-31-2013, 01:42 PM
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Quote:
Originally Posted by Trinity3205 View Post
Certification means didly in my world. Show me the work. I have seen some highly decorated farriers who couldnt trim their way out of a box but sure could forge a shoe! Id do what Puck said. Proofs in the pudding. BUT that is assuming you know what you are looking at ;) Lots of ppl couldnt identify a truly healthy foot either.
^^^^Everybody enlarge that to 22 font, print it, make several copies, and laminate them. One for the barn, one for your wallet in case you forget, and several to hand out to horse owners that will actually listen instead of giving you the perfunctory "bobbing dog head".

I have first hand experience on the certification B.S. The A** was more "certifiably qualified" than anyone within 75 miles ANNNND the vet even recommended him.

What did hims do when I hired his $60 just to trim self to rehab my severely foundered horse?

Why, he cut the hooves so short the result was torn, that means TORN ligaments on both front legs. The vet was silent while doing the ultrasounds but his deadly monotone voice and the purple climbing slowly up his neck told me he was as livid as I was.

So whose trimming my horses these days and rehabbing the foundered horse? Two brothers in their early 30's who have 10+ years experience, no pieces of paper dripping off their finger tips, but have a ton of common sense and listen to the vet.

I do know how to trim but I'm not physically capable anymore. That means, with some help from a forum member, I have been able to keep the foundered horse's hooves where they need to be, in between the 4-week formal trims by the brothers.

The whole world of horse owners thinks their trimmer or shoer is the best thing since peanut butter and jelly. That only means something if the Owner actually knows what's going on with the horse's hooves. Even then, that person can get taken to the hoof cleaners with one wrong strike of the nippers.

Horse maintenance 101 should also include a two hour lesson on the job those tiny little hooves do every day and why it's important to actually have great care instead of the lip service some trimmers/farriers spout off.

I like to call them "Legends in Their Own Minds".

My horse may be the only horse out of a 1,000 that well "papered" farrier screwed up.

Far as I'm concerned with his education, ANNND his arrogance, he's right up there with rocket science and brain surgery --- there should not have been that "one horse in a thousand". And he didn't even have the decency to apologize when I called him.

All he said was " hmmm, I guess that horse (yeah, he non-sympathetically said "that horse") really can't be cut too short, can he. Let me do some research and I'll get back to you" Huh?!? Research what Fella!? And we all know what "I'll get back to you" means.

The horse is recovered, thanks to help from a forum member, and is ridable but he will never be ridable for the kind of hard trail riding I bought him for. It's a good thing I can't ride like that anymore, because it makes keeping him as a pasture pet and giving my niece rides, a whole lot easier, bitter pill to swallow.

Dealing with the founder is one thing. Dealing with the torn ligaments at the hands of the well-schooled person that was hired to rehab that founder is a whole nuther not-willing-to-forgive-ball-game

Well that's a heck of an ugly rant for Easter Sunday. Folks that know this horse's story have got to be sick to death of hearing about it by now. As long as folks think they need their horses hooves to live (or die) by how many pieces of paper a hoof caregiver has at their finger tips, I will continue to repeat myself
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post #13 of 38 Old 04-01-2013, 08:32 AM Thread Starter
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After I started the thread, I came across an article in how farriers can improve their business. The biggest reason for losing business was not communicating with the customer in a pleasant manner - 100%. As long as the farrier was pleasant and answered their questions most people are forgiving of occasional lateness or if the farrier has to rebook. Arrogance was a prime factor in lost business.
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post #14 of 38 Old 04-01-2013, 08:46 AM
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Im thinking lateness arogance and other customer service issues are a supply and demand issue. Think there are alot more horse feet than there are farriers. Even mediocre farriers probably have more work than they want.
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post #15 of 38 Old 04-01-2013, 08:55 AM
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Quote:
Originally Posted by AmazinCaucasian View Post
Many farriers suffer from a disorder called "OPTICAL RECTOSIS".

It means you've had yer ass up so long it gives you a sh!tyy outlook

Happy Easter
aaa I think im to young or don't know what optical rectosis means to be able to understand this post.

The foolish reject what they see, not what they think,
The wise reject what they think, not what they see.
-Huang Po
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post #16 of 38 Old 04-01-2013, 08:59 AM
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Quote:
Originally Posted by walkinthewalk View Post
^^^^Everybody enlarge that to 22 font, print it, make several copies, and laminate them. One for the barn, one for your wallet in case you forget, and several to hand out to horse owners that will actually listen instead of giving you the perfunctory "bobbing dog head".

I have first hand experience on the certification B.S. The A** was more "certifiably qualified" than anyone within 75 miles ANNNND the vet even recommended him.

What did hims do when I hired his $60 just to trim self to rehab my severely foundered horse?

Why, he cut the hooves so short the result was torn, that means TORN ligaments on both front legs. The vet was silent while doing the ultrasounds but his deadly monotone voice and the purple climbing slowly up his neck told me he was as livid as I was.

So whose trimming my horses these days and rehabbing the foundered horse? Two brothers in their early 30's who have 10+ years experience, no pieces of paper dripping off their finger tips, but have a ton of common sense and listen to the vet.

I do know how to trim but I'm not physically capable anymore. That means, with some help from a forum member, I have been able to keep the foundered horse's hooves where they need to be, in between the 4-week formal trims by the brothers.

The whole world of horse owners thinks their trimmer or shoer is the best thing since peanut butter and jelly. That only means something if the Owner actually knows what's going on with the horse's hooves. Even then, that person can get taken to the hoof cleaners with one wrong strike of the nippers.

Horse maintenance 101 should also include a two hour lesson on the job those tiny little hooves do every day and why it's important to actually have great care instead of the lip service some trimmers/farriers spout off.

I like to call them "Legends in Their Own Minds".

My horse may be the only horse out of a 1,000 that well "papered" farrier screwed up.

Far as I'm concerned with his education, ANNND his arrogance, he's right up there with rocket science and brain surgery --- there should not have been that "one horse in a thousand". And he didn't even have the decency to apologize when I called him.

All he said was " hmmm, I guess that horse (yeah, he non-sympathetically said "that horse") really can't be cut too short, can he. Let me do some research and I'll get back to you" Huh?!? Research what Fella!? And we all know what "I'll get back to you" means.

The horse is recovered, thanks to help from a forum member, and is ridable but he will never be ridable for the kind of hard trail riding I bought him for. It's a good thing I can't ride like that anymore, because it makes keeping him as a pasture pet and giving my niece rides, a whole lot easier, bitter pill to swallow.

Dealing with the founder is one thing. Dealing with the torn ligaments at the hands of the well-schooled person that was hired to rehab that founder is a whole nuther not-willing-to-forgive-ball-game

Well that's a heck of an ugly rant for Easter Sunday. Folks that know this horse's story have got to be sick to death of hearing about it by now. As long as folks think they need their horses hooves to live (or die) by how many pieces of paper a hoof caregiver has at their finger tips, I will continue to repeat myself
its ok to rant, I found this interesting to read because of the farrier story and the wonderful grammar/spelling you have. You have the right to be as angry as you want at that farrier.

The foolish reject what they see, not what they think,
The wise reject what they think, not what they see.
-Huang Po
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post #17 of 38 Old 04-01-2013, 09:34 AM Thread Starter
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While living in Alberta, I had one of, if not thee top farrier in the province. I saw first hand some of the horses he worked on or rehabbed because I sometimes travelled with him to learn what I could. I have also spent many hours studying hoof structure and did my own trimming for 3 years until I couldn't. That was after I moved from Alberta. So it's not like I am clueless about this. I am willing to listen to an explanation because, like medicine, it changes with new information and modern technology.
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post #18 of 38 Old 04-01-2013, 11:45 AM
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Like others said, one should get references - ask more than just your vet, ask everyone you know that you feel is knowledgeable. I think the horse owner has to accept they will have to "do their part" in light of the fact it seems like anyone can hang a shingle out, as you said.

To me the owner's part includes, but may not be limited to, "interviewing them" before they engage their services - and know what you want and clearly state it and any conditions (e.g., a senior that simply can't lift their leg as high as might be comfy for the farrier), as well as what an individual horse's known behavior is for a farrier (e.g., resists).

And, I don't hesitate to be my horses "advocate". I once went through farriers like water after I relocated and before I finally found one that was half way decent. I then had 3 horses, and I never hesitated to stop a farrier after horse one, or even after trimming two feet on horse one if I felt they were either abusive or incompetent. You are in control of your horses on your property - not them. When I went through that rather frustrating experience, I knew my horses very well, and I always purposely had them begin w the horse that the most competent farrier I ever knew called a "dummy" - as in "like working on a dummy" he was so good - obviousely that was IF treated appropriately.

I don't particularly care how personable a farrier is with me...so long as they are competent and treat my horses w respect. Otherwise, I can do "unpleasant" w the best of them...as shocking as that might seem.
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There is just as much horse sense as ever, but the horses have most of it.
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post #19 of 38 Old 04-01-2013, 12:18 PM
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[QUOTE=DancingArabian;2078585]Ask for recommendations from your vet and check to see if they are AFA certified.

Posted via Mobile Device[/QUOTE

Farriers recommend by vets up here is a joke vets around here know didely about hoofs and trimming. I have yet to find a good farrier guess if you like under run heels and long toes the farriers iv used would work.

Just because the farrier is afa certified means nothing just fired a afa certified farrier yeah was not any good. So can't go on that peice of paper that has afa on it.

I want to see their work that's more proof then certifications.
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post #20 of 38 Old 04-01-2013, 12:39 PM
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I agree with Joe. I can forgive them for not having wonderful bedside manner, just like some surgeons/MD's! But, if their work speaks volumes and my horses are sound, I'm good. I don't need a lot of fluffy stuff beyond that. My farrier is not the most personable guy, but if you ask him a question about a horse's foot, he will give you a full and knowledgeable answer, not dance around it. I can only imagine the crap these guys put up with between horses and the owners themselves. Plus there are so many opinions and controversies in the horse trim/shoe business, they probably are in defense mode most of the time.
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