Farrier rude, insulting and did a bad job?
 
 

       The Horse Forum > Keeping and Caring for Horses > Horse Health > Hoof Care

Farrier rude, insulting and did a bad job?

This is a discussion on Farrier rude, insulting and did a bad job? within the Hoof Care forums, part of the Horse Health category
  • Farrier negatives to job
  • Bad farrier

Like Tree16Likes

 
LinkBack Thread Tools
    06-12-2013, 11:53 AM
  #1
Started
Farrier rude, insulting and did a bad job?

I know there are some experienced farriers on here so I'm hoping for some input from them. Additionally, would like input from horse owners on what they would do in this situation.

Warrior (two-year-old pony) had just been gelded but we had clearance from the vet to get him trimmed. She had promised to be careful and skip the trim if he acted too sore. Instead, she marched out into the field, grabbed him by the halter and started trimming him as if she had ZERO time. My mom explained that he had recently been gelded and the farrier said (in a rude tone), “I KNOW that.”

Luckily Warrior was good (at least as good as a two year old that hasn’t had much formal training can be) and seemed okay afterward.

My mom stayed outside with Warrior while the farrier went in the stall to trim Scout (yearling pony). (I’m not sure why my mom didn’t want to be in there, something about not wanting Scout to see her? I think she believes he will be like a little kid and misbehave if “mommy” is there). At any rate, mom said the farrier was swearing and yelling at Scout the entire time. Rather than hold him by the lead she had her husband grab him by his (almost too tight) halter. She had made a comment about the halter earlier and my mom said I’d ordered two new ones but both were too big. She rolled her eyes.

When she was done with Scout, she brought him out of the stall and started yelling at him, forcing him to run backwards. My mom said he was coughing pretty badly and she doesn’t know what happened in the stall (there was no bedding in there, so it wasn’t due to dust).

Farrier then looked at the ponies and made a snide remark to her husband like, “HA! And SHE thinks she’s going to put a KID on that pony!” (Referring to Warrior). First of all, Warrior is two, doesn’t have much training, and was just gelded. Secondly, my plan is to put some training on him and see if he’s eventually suitable as a kid’s mount. She commented that Scout looked terrible and was skinny. My mom explained that we’d just had the vet out to figure out which parasites we needed to target and he’d just been wormed. She then made some sort of comment that his legs were too long and worming wouldn’t fix that. (He’s a GRADE pony that I got basically for FREE).

She then trimmed the big horses, again spending very little time on it. She did no shaping whatsoever.

I have not seen the horse’s hooves yet but I told my mom to take pictures. I will be there next Friday so I will be able to assess the job for myself.

I can put up with a little arrogance/rudeness as long as the farrier still does a good job. But… it doesn’t seem like that’s the case. I am not experienced enough to be able to judge exactly whether the trim job is good or not, so I’m hoping to post some pics and get opinions on here.

Thoughts on the situation so far would be appreciated. Sorry this is so long!
     
Sponsored Links
Advertisement
 
    06-12-2013, 11:55 AM
  #2
Started
A little back story:

Three of my horses are kept at my parents’ house. The AQHA gelding is retired and the ponies are young and mostly untrained. My SIL also keeps her gelding there. We have had difficulty finding good farriers who are willing to travel to our area (not a lot of business around, unfortunately) and we don’t have a trailer to haul to a farrier.

My SIL found a farrier that keeps a very regular schedule (a problem in the past… we’d make appointments with other farriers and they’d simply fail to show up). I had never met her, but SIL seemed happy.

I began getting reports from my mom that she didn’t think the farrier took off enough hoof. Then my SIL (a bit more experienced in the area) told me the same thing. I started looking around for a different farrier. No luck. SIL didn’t really want to switch, because we finally had someone who would at least show up. I believe she told the farrier I was not exactly happy with the way things were going. (I was there a few days after one of the trims and didn’t think they looked that great).

I took off work so I could be there for the next farrier appointment. It was the first appointment that included my new ponies. She did a good job with all of the horses, including the (nearly unhandled) ponies, so I decided to keep her on. She was pleasant to me and seemed knowledgeable.

Fast forward a few more trims and again I start getting reports of her not taking her time and not doing the best job. Despite our attempts to set up appointments when we were able to be present, she would show up hours early and get the job done while no one was there. (We found that she did a better job when myself or my SIL was there, so we wanted to be there).

Then the visit I described above happened.
     
    06-12-2013, 11:59 AM
  #3
Weanling
Quote:
Originally Posted by nikelodeon79    
I know there are some experienced farriers on here so I'm hoping for some input from them. Additionally, would like input from horse owners on what they would do in this situation.

Warrior (two-year-old pony) had just been gelded but we had clearance from the vet to get him trimmed. She had promised to be careful and skip the trim if he acted too sore. Instead, she marched out into the field, grabbed him by the halter and started trimming him as if she had ZERO time. My mom explained that he had recently been gelded and the farrier said (in a rude tone), “I KNOW that.”

Luckily Warrior was good (at least as good as a two year old that hasn’t had much formal training can be) and seemed okay afterward.

My mom stayed outside with Warrior while the farrier went in the stall to trim Scout (yearling pony). (I’m not sure why my mom didn’t want to be in there, something about not wanting Scout to see her? I think she believes he will be like a little kid and misbehave if “mommy” is there). At any rate, mom said the farrier was swearing and yelling at Scout the entire time. Rather than hold him by the lead she had her husband grab him by his (almost too tight) halter. She had made a comment about the halter earlier and my mom said I’d ordered two new ones but both were too big. She rolled her eyes.

When she was done with Scout, she brought him out of the stall and started yelling at him, forcing him to run backwards. My mom said he was coughing pretty badly and she doesn’t know what happened in the stall (there was no bedding in there, so it wasn’t due to dust).

Farrier then looked at the ponies and made a snide remark to her husband like, “HA! And SHE thinks she’s going to put a KID on that pony!” (Referring to Warrior). First of all, Warrior is two, doesn’t have much training, and was just gelded. Secondly, my plan is to put some training on him and see if he’s eventually suitable as a kid’s mount. She commented that Scout looked terrible and was skinny. My mom explained that we’d just had the vet out to figure out which parasites we needed to target and he’d just been wormed. She then made some sort of comment that his legs were too long and worming wouldn’t fix that. (He’s a GRADE pony that I got basically for FREE).

She then trimmed the big horses, again spending very little time on it. She did no shaping whatsoever.

I have not seen the horse’s hooves yet but I told my mom to take pictures. I will be there next Friday so I will be able to assess the job for myself.

I can put up with a little arrogance/rudeness as long as the farrier still does a good job. But… it doesn’t seem like that’s the case. I am not experienced enough to be able to judge exactly whether the trim job is good or not, so I’m hoping to post some pics and get opinions on here.

Thoughts on the situation so far would be appreciated. Sorry this is so long!
This person wouldn't even have finished my horses. I'd have shown them the door. Doesn't matter if the trim was good, I don't let people like that handle my horses.
     
    06-12-2013, 12:06 PM
  #4
Started
Quote:
Originally Posted by acorn    
This person wouldn't even have finished my horses. I'd have shown them the door. Doesn't matter if the trim was good, I don't let people like that handle my horses.
Yep, if I'd been there it would've been all over. When I was there, she was fantastic with the ponies.
Posted via Mobile Device
     
    06-12-2013, 12:07 PM
  #5
Trained
Even if what the farrier is saying is true, a professional keeps the comments to themselves. You don't go around insulting people's horses. That is not the way to keep your clients! I asked my farrier if he had ever worked on horses that were badly neglected & if he said anything to them. Yes he had, he never said anything negative about the neglect, just made suggests how to help them, he told me if he was rude the owners might stop calling him and the animal might not get any care again. He said he has to be very tactful in those situations for the welfare of the horse. Not saying your ponies are neglected but for the farrier to swear it up and make negative comments is unprofessional. The only way I would use that farrier again is if she did a good job which your mom says she didn't. That's an easy one, don't call her back and if anyone asks for recommendations, warn them about her.
Posted via Mobile Device
     
    06-12-2013, 12:14 PM
  #6
Trained
I wouldn't have her back if it meant I had to learn how to trim my horses myself.
     
    06-12-2013, 12:16 PM
  #7
Yearling
As your vet for referals for a new farrier. IMO, if you wouldn't put up with that kind of attitude from your personal Dr, I wouldn't expect my animals to be treated any differently
     
    06-12-2013, 12:25 PM
  #8
Weanling
You hold all the power in this situation. Just fire the &*^%$. LOL "too much?"

Seriously though, I wouldn't be giving her any more money, and for darn sure wouldn't recommend her to anyone. Matter of fact if someone asked you for advice on suggesting a farrier I would warn them of her and to steer clear.

If all you're doing is having the hooves trimmed I would say that getting educated on how to do your own trimming will pay off leaps and bounds for you. In all honesty if you have horses without major conformational issues or needing a lot of hoof rehabilitation, it's pretty darn easy to keep up with trims. And all you need is a rasp and some good leather gloves....oh, a hoof pick too.
     
    06-12-2013, 03:10 PM
  #9
Started
I don't see how there is any ambiguity at all in this situation- I'm sure you can't give one good reason why you SHOULD have this farrier trim your horses again. She was harsh with them, insulted both you and your horses, and did a cruddy job. Why would you want her back? I would be very suspicious of someone who behaves differently when the owner is present vs not present.

Even if she did a good job, having someone like this working with your horses can be bad in the long run. My old farrier liked to have the owners hold the horse, so when I moved to a new city and got a new farrier I asked if he wanted me to hold my horse (I was a college student with limited flexibility after all), and he said if he didn't bite or kick there was no problem. I didn't know there was any issue at all until I came out the day after the farrier one time and found a huge bloody rasp wound on the butt of my horse. I showed it to the barn owner's husband (a vet) and that farrier got a nice big butt chewing. Not wanting to switch from someone who did a good job on the shoeing I started holding my horse for the farrier. From then on it was a disaster every time. Charlie did not even want to go near the shoeing area, and would pull back every time the farrier came near him. I finally decided to switch to someone else, and because of scheduling reasons I was unable to hold him for the new guy. I never heard of any issues. Now that I have moved to another area and another new farrier, my horse is shockingly well-behaved for the guy who does not yell at or beat him!!
     
    06-12-2013, 03:57 PM
  #10
Trained
I sent a horse out for training who was an ANGEL for the farrier. He came back an absolute terror. Since the trainer was 5 hrs away, I couldn't be there to see what happened. I'm pretty sure if the farrier was rotten enough to turn the sweetest stallion in the world into one who wanted to kill anyone with a rasp, I'd probably have chased that farrier down with a bullwhip. It took many sessions with a new farrier and we had to drug him several times before he figured out that it was ok to be the angel stallion again. MISERABLE SOB, I wish I had chased him down with a bullwhip, mistreating a sweet horse like that.

So, I have a ZERO tolerance policy for a farrier who isn't a total pro and does a great job and treats the horses well, whether I'm looking or not. They don't take a dime off the bill if I hold the horse or don't, so I expect them to act the same every time, whether I'm there to make the FARRIER behave or not.
     

Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
How do you tell good farrier work from bad? Horseman56 Hoof Care 27 05-12-2012 07:13 PM
Is my farrier doing a good job? verona1016 Horse Health 79 08-10-2011 04:24 AM
Gaining weight, new attitude, new job, and bad feet.... toosexy4myspotz Horse Health 4 11-12-2009 08:15 AM



All times are GMT -4. The time now is 09:06 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0