Thank you, Magaidh.
Originally Posted by LetAGrlShowU
Good business is, he should have offered to come correct it. IMO.
See, I do not agree with this.
I am guessing you are not the only one who calls up this farrier to ask questions about their horse.
If your farrier, on his dime, went and visited every question he would never get any real paying work done. (And he would not be available to do your horses feet when you need them done.)
If you feel your horse truly needs attention from your professionals then you have to tell them that.
Simply saying "Dobbin has flares" does not mean, "I would really like it if we can schedule you to come out sooner to look at what I think is a problem with Dobbin's feet. I am willing to pay you a farm call."
The way I read your post after post, saying how everyone else says this farrier is doing everything wrong is that you truly want an OK to be able to change farriers. Sorry if that is not what you meant. That is just how I read it.