Barn manager's daugher terribly rude - The Horse Forum

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post #1 of 22 Old 03-28-2013, 10:44 PM Thread Starter
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Barn manager's daugher terribly rude

I've been boarding at my current barn for 4 years now. For the first 2 it was great, the last 2 have been...okay. About 4 months ago the head BM hurt her back and her daughter took over cleaning stalls. It is a small barn only us 3 boarders, if we are out there we always helped with chores, sweep the barn, and what not.

Since daughter has took over things have changed. Stalls are not cleaned...well she takes out about 4 scoops of soiled saw dust and throws a few scoops of new in and that's it. My horse is pretty messy in a stall, pees in the middle and makes sure he walks through it many times. About a month after daughter started I went out after not being at the barn for 2 days and my horse was standing in about 3 inches of sopping wet sawdust. This had been happening often, but I left it go. I had enough so I called the main BM and asked why his stall wasn't being cleaned. I was friendly on my voice message, I just wanted to know what was going on.

Three days later after hearing nothing BM stopped me at the barn and in front of another boarder explained that I needed to have my horse tested for some kind of disorder on why he pees so much. If I had an issue with their stall cleaning, I could leave. BM said their daughter told her she had been using a scoop shovel in his stall and they just can't keep up with him. I stared at her dumbly, I'd bet my savings that she wasn't using a shovel in his stall. I had a vet appt coming up the next week for his yearly shots and I mentioned it to the vet. He examined him and drew blood ($50) and everything came back fine as I expected. And I'm out $50.

After that the stalls got a bit better. Cut to last week, daughter started making snide comments about us riding to BM, which one boarder over heard...ie How we get to ride but she doesn't have much time and needs to start working her horse and we are always there riding at night. We board there! Hello! Tonight as we were riding daughter came out to do chores. She said she needed to start cleaning stalls which meant she needed the indoor to turn horses out. We were right in the middle of running a horsemanship patterns and were no where near being finished. About five minutes later she came back with a horse she was planning on turning out, we were still in the arena she huffed and turned around and waited till we left.

Never in my 12 years of boarding ANYWHERE have I been told to leave an arena. I'm PAYING to be there, we all are. There are no barn hours, we ride the same time almost every other night. The only thing is that since daughter started doing chores she wants to ride and we get in her way. We all always pitched in with chores (not in any kind of boarding contract) but daughter never thanked us so we stopped. All 3 of us left the barn tonight very upset. I'm afraid to say anything because of getting snipped at about complaining about my stall. There is no other place to board with an indoor arena, already I drive 40 mins to this barn one way.

We really don't know what to do. Any suggestions? Wow that turned into a book. Sorry :)
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post #2 of 22 Old 03-28-2013, 10:55 PM
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1) All of you ask to meet with the Boarding Manager, not the daughter.
2) Do not point fingers, but all need to express concerns.
3) Put up with it, clean your own stall.
4) move
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post #3 of 22 Old 03-28-2013, 11:15 PM Thread Starter
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Why should I clean my own stall when I'm pay money for them to clean it?

You're idea of everyone getting together isn't a bad idea, I don't think the BM will do it but I'll mention it. Thanks
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post #4 of 22 Old 03-28-2013, 11:42 PM
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Haha ha, If they didn't agree to a meeting I'd clean my own stall and I would just play dumb and act like I didnt hear her whenever the daughter comes to do her huffing and puffing But, I've got a sort of off sense of humor like that x-D

If you're complaints arent going to be heard out why should hers. You're the one paying.

life has no remote control hitch them up and drive them your self

Last edited by Ashleysmardigrasgirl; 03-28-2013 at 11:45 PM.
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post #5 of 22 Old 03-28-2013, 11:43 PM
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At the moment the BM has heard once from you, and a billion times from her daughter: you left one message about the shavings, and no doubt the daughter has whinged multiple times (since then) about your horses difficult to clean stable to justify her poor mucking out skills.

Your BM cannot be expected to know about the poor skills and performance of her staff unless you tell her. In this case, you need to tell her frequently, politely, unemotionally, and factually. Because in this case her staff is her tdarling daughter. And truth is, unless daughter learns how to manage work, and responsibility, and customers, daughter is going to gate short shrift at any future job she does. So hopefully BM will be sensible enough to listen.

Good luck, especially for the diplomatic skills needed
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post #6 of 22 Old 03-29-2013, 12:00 AM Thread Starter
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Shropshirerosie Thank you!
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post #7 of 22 Old 03-29-2013, 01:12 AM
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Why doesn't she ride in the daytime and clean while you are riding?
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post #8 of 22 Old 03-29-2013, 02:01 AM
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I'd leave. I'm not paying anyone to deal with their crap. Horses are my relaxing time....
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Last edited by tinyliny; 03-29-2013 at 11:57 AM.
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post #9 of 22 Old 03-29-2013, 02:06 AM
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My rule with boarding is if I do not enjoy going to a particular boarding barn anymore and the drama outweighs the relaxation aspect and enjoying time with my horse, then I leave.
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post #10 of 22 Old 03-29-2013, 06:26 AM
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Quote:
Originally Posted by fanofthearts View Post
Why should I clean my own stall when I'm pay money for them to clean it?

You're idea of everyone getting together isn't a bad idea, I don't think the BM will do it but I'll mention it. Thanks

Maybe because you want to know it is clean? Your poor horse is stuck in the middle here, so to speak. You seem to be a bit stuck on the whole "I am the one paying....." in the meantime the horse is standing in muck. Perhaps the daughter won't thank you for helping, but I bet your horse would appreciate dry feet! I am sensing a bit of attitude on your part, which may be what the BO is also getting.....sort of like they owe you. Yeah, you ARE paying, but you might get farther by continuing to help, rather than pointing fingers. If this is truly the ONLY place within light years, you might have to suck it up a bit to make it work. Otherwise-move. I too go to the barn to relax and for enjoyment-I think most of us do. But as long as I am with my horse, even taking care of him, that is relaxing.

I would suggest all the boarders request a meeting with the BO. Perhaps some agreement can be reached.

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