I just wanted to say how wonderful my boarders are. I have only been open a year. In that time I have had only 1 problem boarder. Everyone else has been excellent to deal with.
Just last week I had a boarder's horse injury itself in its pen. In the boarding contract I have the right to notify a vet to seek treatment at the Owner's expense. The vet was at the stable in 10 minutes (their office is less then a mile away) and stapled the wound shut, gave plenty of injections and went on his way. In the mean time I had left a voicemail with the owner letting them know what was going on, I even sent them a picture by phone. The owner called after awhile and thanked me for taking care of her horse. The vet called a few days later asking about the horse and made a comment that the bill was already paid. She checked on her horse this weekend when she was home from school and said everything looked great and thanked me again.
I have had several clients in the past year who came for 1-2 months just to get ride time on their horses in the indoor arena whether for trail riding or for showing. All those clients plus their friends have already made arrangements to return this year.
I am definitely blessed with awesome boarders!