Completely fed up with inadequate care at boarding facility - The Horse Forum
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post #1 of 30 Old 08-03-2013, 05:07 PM Thread Starter
Yearling
 
Join Date: Jan 2012
Location: Powhatan, Virginia
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Completely fed up with inadequate care at boarding facility

I moved my horse to this place in late May. I soon got a second horse after that. Well, my first horse was put on stall rest after he sustained a severe injury and is now lame. The first problem I had was his stall not being cleaned sufficiently. I am paying full board, and while I don't mind cleaning his stall occasionally to help out or picking it throughout the day, I do not want to be cleaning and/or stripping it every other day. I will gladly do this if I have the option of paying for self-care, but I do not at this place, it is not offered and I'm stuck paying for full board while still doing many things myself.


So I purchased another horse because my first will be out of work for about a year. I went out to new horse's field a couple weeks ago and there was NO water in his trough. Absolutely none. It was nearing 100 degrees and he had been without water for who knows how long. That is strike two.


On to strike three: This may not seem as big of a deal as no water or unclean stalls, but I went out this morning and by 10:30, they had still not been fed. They were not fed before 9 AM when I got there because the pasture horses were still inside from the night before.

I'm just furious that I'm paying the amount of money I am a month for THIS! The facility is beautiful, yes. Everything is maintained well, and fields are full of lush grass. They have only 3-4 horses per field, each field is about 7-10 acres. Once again, facility is beautiful. BUT there is little to no communication. No one is told anything. My horse was in a quarantine lot for a week after we made the initial move, well I go out there one day and he had been moved without my knowledge!


Though I realize some of these things seem trivial, I think what is irking me is that it seems to be one thing after another. I think my main concern was no water in this heat. The way I feel at the moment is that if my pasture boarded horse was laying in the field dead, no one would notice for a good day or so. I'm turning in my written notice tonight and will be there for 30 more days(per contract), then I'm getting the hell out. I've looked at a couple places and have definitely found the one. It is very nice(though $100 more a month). I have many more options for riding. 3 arenas, 1 is covered. 400 acres of trails and a trainer who teaches almost all week so I can further my riding. I will be doing self-care and I think will finally be at ease that my horses are in a good place.

Sorry guys, I just felt the need to vent
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post #2 of 30 Old 08-03-2013, 05:16 PM
Green Broke
 
Join Date: Dec 2009
Location: Olds, AB Canada
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You're paying for something your not getting...
I don't blame you for being mad, especially with the health and well being of your loved horses.

Hopefully this new barn works out well :)

Also, I never really liked the whole 30 days notice thing...

Horses are scared of two things... Things that move and things that don't.
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post #3 of 30 Old 08-03-2013, 05:21 PM Thread Starter
Yearling
 
Join Date: Jan 2012
Location: Powhatan, Virginia
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I HATE it! I've already paid my board for this month so maybe I'll see if I can get out of there sooner! LOL
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post #4 of 30 Old 08-03-2013, 05:24 PM
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Location: Kentucky
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Have you sat down with the BO and talked about your concerns? It could be a matter of the BO having some barn help and they aren't doing their jobs. BO can't correct the problems if they aren't made aware of it.
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post #5 of 30 Old 08-03-2013, 05:43 PM Thread Starter
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Location: Powhatan, Virginia
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I did, BO and barn manager didn't seem to care too terribly much. Both of them stated "I've never had a complaint about her before"

Their job is NOT that hard, honestly. I worked at a barn doing all chores for twice as many horses and got it all done.
I'm assuming the reason they are slacking is because they get either free board or a large sum taken off their bill. Either way, they need to do a better job. The way things are, they are not going to retain many boarders in the future.
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post #6 of 30 Old 08-03-2013, 06:25 PM
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Quote:
Originally Posted by xlionesss View Post
I HATE it! I've already paid my board for this month so maybe I'll see if I can get out of there sooner! LOL
If you've already paid for this month, go find another barn, pay for a month and get a move in date. Then on that day, show up and take your horses. Take everything you own at the current barn out before the day you're moving. Load 'em up and leave, if anyone asks, say they're going for a vet check or something. Once you're out and all your gear is out, call the facility and tell them you are not coming back and why. If they fuss about the 30 days notice tell 'em to take you to court, hang up and forget about it.

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post #7 of 30 Old 08-03-2013, 07:59 PM
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Yeah I would be pretty choked about no water on a scorching hot day & if I showed up at 9am & my horse was not fed & I couldn't ride. Glad you have choices and yes I would just move them, 30 day notice for what? So my horse can colic from lack of water???
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post #8 of 30 Old 08-03-2013, 08:45 PM
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Even if everything else hadn't happened, no water would be enough reason to leave.

My contract is for 30 days notice too. I worry that once giving the notice, the care for the horse will not be good for 30 days. Question though, does the notice have to be given at 1st of month or can you give it say on the 15th and then just pay for the 15 days for the time you will be there the next month. This way for just paying double board for 2 weeks (to old place and new place), you can move horse without waiting 30 days and really just be stuck with paying extra for 2 weeks????? And at least you don't have to worry for long about how your horse is treated. 30 days is a long time when you're worried!
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post #9 of 30 Old 08-03-2013, 09:03 PM Thread Starter
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Sunny, I too worry about the care of my horses AFTER turning in the notice.

As I said, we left at 10:30 and they had not been fed.
Well after going out tonight, I checked the time sheet to see when she did infact get out there. LET ME TELL YOU GUYS I AM HEATED. The time sheet said 9 am to 10 am.
We got there at about 9 and left at 10:30, those horses were NOT fed. So now lets add lying to the list!!!!
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post #10 of 30 Old 08-03-2013, 09:13 PM
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xlioness, lying is a bad one, I really dislike the 30 day notice thing, it wouldn't be bad and I wouldn't mind giving it if people were professional about it and not take it so personally, its a service industry after all, some people will be happy with what you offer, others need something different. I feel for you.
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