Originally Posted by GhostwindAppaloosa View Post
So very well written. Thank you so much for the insight. We started charging late fees as per our contract. People were suddenly on time... we've got one we will unfortunetly be selling off in the next few weeks if the owner does not contact us and get caught up. Sucks but that's life. I cannot afford to be feeding and caring for others horses. We are a business not a rescue
Good for you.
Job well done
The best manager of human adults (parents) was a woman that provided in home child care services.
I liked her style; She was very specific in writing of when she got paid, on Monday for the entire week, when you drop off your child (secondary customer). Not Tuesday, not Wed, etc. No payment for the week, no service.
I knew she loved those kids, and I went into her home and hung around, here at there at any time, to see how she managed my kid.
But that is me - I look beyond the front door.
You would be suprised !!
My good friend, a high ranking Prof. Asked me one day if I thought she was wrong to ask why her child came out the caregivers door with a few scratches.
She had never gone into the caregivers home, and the caregiver "packaged" each child and handed them to their parent at the door at pick up time and would not allow parents inside her home.
I told her to RUN with her kid, that is not the person you can trust your child with.
That is how many behave with their most precious assets; the just do not understand what to look for in child care
So - do not ever assume a horse owner knows squat about horse care - best assume they know NOTHING and educate them, as they need this info when shopping around.
BTW: The caregiver of my son, had a full house and waiting list at ALL times, while other caregivers were empty.
She had a reputation of running a very tight ship, that brought her business, don't know if the parents knew as much as I did or dropped in enough
But, word will get around quickly
Be FIRM with HUMANS, put everything in writing (contract especially payment and what happens if you do not get paid), and you will find that for the most part, humans will fall into place.
Those that do not, are not responsible enough to own an equine, and you will be doing a huge favor to the equine by removing it from its owner.