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Frustrating boarder issues

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  • Looking for boarding sucks horse

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    05-25-2012, 12:37 PM
  #61
Weanling
Quote:
Originally Posted by liz48170    
It has been my experience that humans are more likey to see the human services, unless they really know the equine care end and most do not. Some think keeping their horse in a stall all day with grain no hay, is the best thing for the horse. Pretty tack rooms, gorgeous arenas, rest areas for humans, show barns. It is sad to me when I walk in barns (and I live in horse country) and see the stalls full or horses, only to be let out of prison when their owner takes them into the arena. Maybe that is the way to train a horse for a show, but not the way I want my horse to live. Most of the horses are miserable, unhappy, depressed.

When you manage the human, the rest will fall into place. Harsh, but try not to get attached to the horses owned by the human. Keep business as business. Keep your horses as your horses and work on really separating the two.

Once you feel sorry for the equine, the human has got ya and can do whatever they want, cause they know you won't do nothing to them.

HAY - make a few examples, what would you do if your horse pushed you around?

Treat humans the same way, and then you need to act if they fail per contract, find a home for the equine that is abandoned on your property or send to auction.

Some one some where will find that horse and if its a good horse, take care of it

So very well written. Thank you so much for the insight. We started charging late fees as per our contract. People were suddenly on time... we've got one we will unfortunetly be selling off in the next few weeks if the owner does not contact us and get caught up. Sucks but that's life. I cannot afford to be feeding and caring for others horses. We are a business not a rescue
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    05-25-2012, 02:22 PM
  #62
Foal
You could have 2 rates, one for your dedicated year round boarders and one for the ones who like to come for winter. I have some of those too! It is annoying.
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    05-25-2012, 09:57 PM
  #63
Foal
Quote:
Originally Posted by GhostwindAppaloosa    
So very well written. Thank you so much for the insight. We started charging late fees as per our contract. People were suddenly on time... we've got one we will unfortunetly be selling off in the next few weeks if the owner does not contact us and get caught up. Sucks but that's life. I cannot afford to be feeding and caring for others horses. We are a business not a rescue
Good for you.

Job well done

The best manager of human adults (parents) was a woman that provided in home child care services.

I liked her style; She was very specific in writing of when she got paid, on Monday for the entire week, when you drop off your child (secondary customer). Not Tuesday, not Wed, etc. No payment for the week, no service.

I knew she loved those kids, and I went into her home and hung around, here at there at any time, to see how she managed my kid.

But that is me - I look beyond the front door.

You would be suprised !!

My good friend, a high ranking Prof. Asked me one day if I thought she was wrong to ask why her child came out the caregivers door with a few scratches.

She had never gone into the caregivers home, and the caregiver "packaged" each child and handed them to their parent at the door at pick up time and would not allow parents inside her home.

I told her to RUN with her kid, that is not the person you can trust your child with.

That is how many behave with their most precious assets; the just do not understand what to look for in child care

So - do not ever assume a horse owner knows squat about horse care - best assume they know NOTHING and educate them, as they need this info when shopping around.

BTW: The caregiver of my son, had a full house and waiting list at ALL times, while other caregivers were empty.

She had a reputation of running a very tight ship, that brought her business, don't know if the parents knew as much as I did or dropped in enough

But, word will get around quickly

Be FIRM with HUMANS, put everything in writing (contract especially payment and what happens if you do not get paid), and you will find that for the most part, humans will fall into place.

Those that do not, are not responsible enough to own an equine, and you will be doing a huge favor to the equine by removing it from its owner.

Best Wishes
     
    05-25-2012, 10:17 PM
  #64
Foal
Unhappy So much frustration

The one thing to consider about going back to work is that when you come home your day is done, nobody coming in and out 12 hours a day, and your yard is your own. I am sure if you figured out ALL the costs including insurance upkeep etc, you would find you work for free, and that is depressing. I am in the same boat, and we are trying to find a way to balance it. Raising rates does make some people upset. We don't run a big "program" of any kind, we are smaller, and people do come and go. We send some off who really disrupt our peace! If I thought for one minute we could sell this place within 3-6 months I would be gone! And go back to boarding out my horse so I can take a much needed holiday.
Good luck it is a really tough balance!
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