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Horse boarding change..?

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  • barn owner badmouths former boarders

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    11-09-2011, 02:35 PM
She had promised to set up lockers for me.(And any other boarders that may come along.) I told her it was a big reason why I would be boarding there. She then decided a month later she was not going to make them. Which is the month I started boarding. She then directed me to where my tack should be put. Which would be atop the stables. I felt lied to but I let it go. She has the right to change her mind. Even if I am AFRAID of climbing those stairs every time I have to get my saddle and equipment.

It was in the same conversation but the insult had nothing to do with what I had done. Which was moving a horse without permission. I said I was very sorry and I understood why she was mad. I was just very afraid the horse was going to get into the barn, where it could also bolt out to the street.

I did what I did for good means but I should have asked and I admit that.

However she went on disrespecting me. Now, many can not relate but it does truly hurt my feelings. I am hard of hearing and she knew this from day one. She actually started to yell at me from across the field, which she knew I could barely see what she was saying. After I got closer she continued in the same tone and loudness and said some very nasty things about me. Along the lines of, I complain too much and that I was a liar. This of course was all done in front of my friend who was on my horse at the time. Like I previously mentioned she started assuming things and kept on with that even after I explained the situation.

Let us skip forward to that night. Some things were said and done that shouldn't have been that day. I then got an e-mail from the owner that contradicted everything she had said to me prior. I am upset about what happened and really I don't need the stress.

I broke a rule and she had every right to get mad and correct me. However it was unprofessional to say nasty things to me, especially in front of others. There were many other ways to say the things that she had said. There were other options for her to take. Instead she insulted, embarrassed, and disrespected me.

On top of all of this, which makes my skin boil is.. directly after doing all this she continued to bad mouth me on her front of both me and my friend.
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    11-09-2011, 02:37 PM
I have a similar situation and I'm currently working on moving my horse. If you think you were being reasonable and she treated you like that, well I'd get out of there too. I'm sorry that the closest place is so far away, that really complicates riding.

Even if you did do something you shouldn't have, I'm not sure that her berating you and then calling someone else to complaint to, about you, in front of you, was the right reaction on her part. Not professional at all. Drama is such a pain.

Good luck!
    11-09-2011, 07:01 PM
Green Broke
If you are hard of hearing are you sure you even heard her correctly? That crossed my mind and reinforced it when you stated her email was different.
    11-09-2011, 07:08 PM
....I did have someone there who heard every single word she said. I have hearing issues. I am not deaf.
    11-09-2011, 07:21 PM
And to add onto that.. you know what you shouldn't go ahead and try to take advantage of someone's disability and talk bad about them IN FRONT of them. My friend has PERFECT hearing, unlike me. She heard every word and confirmed what I thought I heard.

It's disrespectful AND unprofessional to bad mouth a 'customer' in their presence whether or not they can hear you!
    11-09-2011, 07:32 PM
Green Broke
Originally Posted by Stakie    
....I did have someone there who heard every single word she said. I have hearing issues. I am not deaf.
You seem very defensive. No one said you were deaf. You brought up that you have hearing issues that must be a problem in some situations as you also stated that you couldn't "SEE" what she was saying.
You just need to move as is sounds like there are many issues and some may follow you.
    11-09-2011, 07:46 PM
I brought it up because it was one of the reasons I got upset. It's disrespectful to me that she did what she did knowing the fact that I have hearing issues.

This is of course because she was across the field. Even if I didn't have hearing issues, she should have come closer and talked to me rather then do what she did. It just makes it sting that she thought that was okay to do.

(And the bad mouthing on the phone didn't help the situation)
    11-09-2011, 11:49 PM
You should move. There is no excuse for her lack of professionalism even if you did break the rules.
    11-10-2011, 07:10 AM
It seems to me that you both did things that you should not have done. If I were you, I'd talk to her and explain your side of the situation and how you feel about the way she treated you.
I personally wouldn't move if the only barn is over an hour away and your horse is receiving good care - if this is something that can be talked out between you both.
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    11-20-2011, 07:18 PM
Found another facility and will be moving out on Sunday. Sent her a very nice e-mail and she replied very nastily. I now know I am making the right descision. (Well, I knew before. It was just confirmed.)

Thank you everybody!

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