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How would you approach this?

This is a discussion on How would you approach this? within the Horse Boarding forums, part of the Barns, Boarding, and Farms category
  • Unreasonable clients at boarding barn
  • A mysterious illness wasted away a healthy horse

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    09-20-2012, 09:15 AM
  #11
Started
The fact that he is only exercised at a light walk supports the idea that he might be coming off of an injury or in rehab, and the blanket supports that he might have allergies to bugs, either way it's really up to her whether or not she wants to tell you WHY she does certain things with him, otherwise all she NEEDS to tell you is what to do, if you work there (and work there in the sense that you're actually dealing with horses, not necessarily just clean up).
     
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    09-20-2012, 10:08 AM
  #12
Banned
I think the OP asked a legitmate question seeking information, and got some good information in return.

There is nothing inappropriate about her concern, her curiousity and no indication that she plans to do anything inappropriate.

There is absolutely no personal or geographical information in her post.

Now, in most boarding barn situations I've been in, at least one boarder would have already been gossiping about how cruel and unreasonable the owner is, and a bunch of juniors would have started a bunch of inaccurate rumors about what disease was ailing the horse....

However, the OP is not doing that. She came her looking for reasonable, alternate scenarios and got them. 'Nuff said.
     
    09-21-2012, 01:05 AM
  #13
Banned
Thanks Maura, that was what I was aiming for too. It's a concerning situation.
He's the biggest horse in the facility, and he stands in his stall 23hrs a day!

Referring to another poster, ummm the boarders don't tell me what to do (and if you think that being a boarder in a barn is a position of superiority over the staff, then you won't be much liked, nor will you be welcome for very long at any barn you choose to be a part of) the BO tells me what to do (although the BO knows me pretty well, this isn't a new barn for me, I've just been away. This has been a 10yr span of being friends and co-workers with the BO). The boarders don't need to treat me badly, I give them nothing to bitch about, nor do I give them reason to treat me as a subordinate, I am one of them too.

I have done nothing inappropriate, I just have never seen a situation quite like this before. Hey if you don't ask about things, how are you ever to learn??
Have you not seen anything odd or strange and had to know why or how something came to be the way it is?

Essentially what I saw was what I got. Horse is as sound as they come, vet(s) and farriers have confirmed it for owner and BO. But apparently it's allergic to being a real horse, and is required to live its life like a lab animal. Sad situation for the horse indeed. I have lost much respect for the owner and will not be seeking a friendship or otherwise.

No names, no address, nothing, nada, zip......
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    09-21-2012, 01:18 AM
  #14
Banned
Quote:
Originally Posted by alexischristina    
The fact that he is only exercised at a light walk supports the idea that he might be coming off of an injury or in rehab, and the blanket supports that he might have allergies to bugs, either way it's really up to her whether or not she wants to tell you WHY she does certain things with him, otherwise all she NEEDS to tell you is what to do, if you work there (and work there in the sense that you're actually dealing with horses, not necessarily just clean up).
Are you for real? Is that how you treat people who take care of your horses (if they were to ever be in a boarding situation) oh yes I'm humble enough to say that occasionally I pick up horse poop and yes I also get the privilege of riding the horses too (I don't see that as my right, it's a privilege to be trusted with someone else's animal) I have never had a boarder tell me what to do, I've had them ask very politely with pleases and thank-yous, like can you clip my horse, can you exercise my horse, all additional charges, and I am free to decline, as I am not bound to do these things by the BO.

I also do believe, for the welfare of your animal you SHOULD inform the staff of any ailments or conditions, bad habits that your horse might have so that the staff can be aware and on the look out for problems that might arise.
Having a good boarder/BO relationship is about communication, not secrecy, gossip, rumors and backstabbing.......and treating someone's staff like crap will only get you sent packing. Atleast at my barn that happens, we won't tolerate brats.
     
    09-21-2012, 01:27 AM
  #15
Started
I'm honestly not sure how what I said was offensive. IF he was coming off of an injury or IF he had allergies to certain things and you worked at the barn it's a fairly easy connection to the fact that she needs to tell you what to do with her horse- so you know what special treatment it needs. Yes it would probably be beneficial to tell you why, but she doesn't have to if she doesn't feel like she needs to. I didn't mean to imply that boarders walk around demanding you do things for them or 'telling you what to do' in the sense of telling you how to do your job, just in that they NEED to tell you what special things their horses need done... so you know.

And I never said that's what I would do. ;D I said if she doesn't feel the need to tell you, there's really nothing you can do about it.
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    09-21-2012, 01:38 AM
  #16
Banned
Quote:
Originally Posted by alexischristina    
The fact that he is only exercised at a light walk supports the idea that he might be coming off of an injury or in rehab, and the blanket supports that he might have allergies to bugs, either way it's really up to her whether or not she wants to tell you WHY she does certain things with him, otherwise all she NEEDS to tell you is what to do, if you work there (and work there in the sense that you're actually dealing with horses, not necessarily just clean up).
I'm quoting you, as you can see, don't want to get in a squabble. You state 'otherwise all she NEEDS to tell you is what to do'......well if her horse has some mystery illness, how am I to care for it when she is not there (which is approximately 165 hrs per week). I don't want to know her business, but when your in a job that requires you to maintain reasonable care of an animal it sure helps when the owner is open to the people who are caring for the animal.

I would sure like to keep my lines of communication open with the staff and be friendly, helpful and cheerful.....heck they're taking care of my investment!

Perhaps I read your response in the wrong way......but believe me, there is so much more to this story that I cannot tell....it would boggle your mind.
     
    09-21-2012, 01:40 AM
  #17
Started
I think it was just a miscommunication. Horse owners are fussy people, we can spout it until we're blue in the face that lines of communication SHOULD be kept open, and staff SHOULD know everything that is going on with the horses they're taking care of but there will always be the horse owners who don't want to tell you any more than you 'need' to know to do what they think needs to be done.
     
    09-21-2012, 01:53 AM
  #18
Banned
Yes, this ones a hard one.....it's not for me to solve - that's the owners job to figure out.......it's for me to tolerate...tolerating stupidity is not my strong point..
     
    09-21-2012, 10:41 AM
  #19
Weanling
I worked at a cutting/ training barn... Unless the horse was just in for starting, or a tune up (and wasnt a stud) they were USUALLY not turned out outside. We had the exception of the stud row with stalls with stud appropriate fencing (this is also a breeding farm mind you), but unless a trainee was able to nab an open spot then no outside turn out. IF a horse was in for show tuning/ showing purposes, these horses where kept in to prevent fading, hair pulling ,knicks and the like-often even blanketed because they HAD to look good for the cutting pen. On off days the horses that were not turned out outside were able to get some indoor arena freedom at some point throughout the day. I usually worked mornings, but on many occasions did the evening feedings for the b/o..thats the only reason I knew many horses where being turned out after I had left... because is definetly was not only done during the hours I was working.

If the barn you board at practices two different shifts (with different people) than its likely this employee doesnt know the horses WHOLE routine/story. Maybe the horse is light sensitive and gets turn out at night? There are alot of reasons why a horse wont get turn out... Also while working at this barn, if a client was asking me about a horse he had no business asking about (ie- NOT HIS HORSE), I would not give info out, because it wasnt my job, or business to do so.


I think if your that curious you should definetly just talk to the horses owner and see if she would like to ride out with you...
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    09-21-2012, 12:37 PM
  #20
Banned
Yes Peppersgirl, there is only one 'shift' of workers, we all know each other relatively well. There is no miscommunication between the staff about this, it's just a super strange, weird and odd situation. It's not just turn out, it's all kind of strange behaviours and requests that are of no benefit to the animal...let me reiterate that this horse is healthy, there are no mystery illnesses or conditions......put it this way, would anyone with a little bit of sense stall their horse practically 24/7 and over feed the horse whom is already overweight to the point that the horse can't actually eat all the food and it is wasted and thrown out everyday?......it's mind boggling, but because I am trying to be sensitive to confidentiality etc etc I cannot go into too much detail......really it's mind boggling.
     

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