Originally Posted by Alwaysbehind
If I were to have boarders I would probably have a fee for initially being late plus a per day fee above that so they do not figure that I am late now and I owe the $20 I might as well wait until next week to pay.
THIS is exactly what we are dealing with - two boarders.
Our policy is if you are going to be late - we realize things happen - if you CALL prior to your due date - as in pick up the phone - make an effort
- we waive the late fee. ($25 per horse)
One boarder has been running two weeks late for MONTHS. I just got the e-mail this morning. Now planning to pay until the 27th. Was due on the 15th.
The $25 is just not enough of a penalty. It was suggested a flat $5 per day.
I always tell folks - we don't wait to feed your horse until we get your payment.