I'm proud of the fact that you were able to deal with this crazy situation multiple times. I think all it would take is one time from some person I don't know working my horse, and poking at it.. and I would be livid. My horse is my family. You can mess with me all you want.. but don't touch my family. Lol. I think you went about the situation very well. You seemed calm, and you went the appropriate route each time. I truly hope things get better for you.