My horse is a palomino paint with a white face, well it should be white its practically brown. She is fine with bathing everywhere but her face. She wont let me wash it or rinse it with the hose. If I try to use a rag or a wipe she throws her head up as high as she can. She is fine with her head and face being touched but when it comes to getting clean she doesnt want her face being touched. She lets me brush her face but that doesnt get all the dirt off. We are about to start doing shows and she needs to be clean. If you have any tips, tricks or tools I would love to hear about them!
Be careful & respectful when washing her face. Horses have a fear of getting water in their ears. As you have noticed, she doesn't like the hose or being sprayed in the face, some horses don't mind, most don't like it though. Just go slow, with a wet sponge and cloth, take your time. When her face is soaked, go in with the soapy cloth & sponge and scrub it up, but gently so she might start to like it. When she has a clean face, rinse with a clean wet sponge & rag, wring it out and rinse some more.
Try using an auto sponge, damp, show it to her. Don't proceed any farther until she touches it and then only her nose and put it behind your back. Repeat doing this until she'll allow all her face. Sometimes just repeat what she's most comfortable with. Don't tie her but hold the rope.
Whether you opt for a sponge or a rag use it on her face dry first so she has a chance to trust the object before its wet and part of the whole scary routine to her. One of my guys was like that too. After using it dry first he was okay withit. He still doesn't like it if it is sopping wet but if it is slightly wrung out he's fine. Just takes patience. Good luck!
If she's good everywhere else, you could start by washing her neck then work towards her jaw and around her eye, while staying on the side of her instead of in front of her. I have had success with the more difficult ones this way.