The way I feel is that its MY horse and I am paying for a service to be done the way I want it not the way they want to do it. I always give a history to the guy that does my horses hooves and he is very patient with both me and my horses. But on the other hand before he trims a new horse I have already messed with its hooves with an old rasp of mine so I get a feel of what he/she is like. On the other hand my gelding HATES men touching his hooves so I pick them up and hand it to my guy to trim it takes longer but my horse stands nice and there are no mishaps. I correct my own animal because I don't want them to have a neg tude to the person they only see once every 6 weeks. I agree you told her not to hit she should not have struck the horse. On the other hand I do pay $35 a horse for a barefoot trim and that's high the norm here is $25 BUT I get what I pay for patient and he does it MY way. I trust him and he trusts me if I have questions I can ask him and he does the same with me its a great working relationship as it should be.
i have my bloodhound & my horses what more can a girl ask for?