I received by mail a second tube of my horse's eye ointment, I popped the first tube trying to get it out! I poked the seal with the point on the cap and put the applicator tip back on and it wouldnt come out. Of course it came out the bottom all over my hands when the tube finally popped!!
The second one, same thing (except I have been more gentle as to not break it) I even tried running water through the tip, I went right through, no problem. If ointment is coming out of the tube but not when the tip is on, what should I do? Any advice or experience with this?
My horse was suposed to start this stuff 2 weeks ago and now the pharmacy has to call the vet to get more refills but it only had one refill on it!
Thanks for any insight.