Eye oinment wont come out of tube!

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Eye oinment wont come out of tube!

This is a discussion on Eye oinment wont come out of tube! within the Horse Health forums, part of the Keeping and Caring for Horses category

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    11-29-2012, 07:19 PM
Eye oinment wont come out of tube!

Ugh first post didnt work...lets see if this does!

I received by mail a second tube of my horse's eye ointment, I popped the first tube trying to get it out! I poked the seal with the point on the cap and put the applicator tip back on and it wouldnt come out. Of course it came out the bottom all over my hands when the tube finally popped!!
The second one, same thing (except I have been more gentle as to not break it) I even tried running water through the tip, I went right through, no problem. If ointment is coming out of the tube but not when the tip is on, what should I do? Any advice or experience with this?
My horse was suposed to start this stuff 2 weeks ago and now the pharmacy has to call the vet to get more refills but it only had one refill on it!
Thanks for any insight.
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    11-29-2012, 07:52 PM
Do you have to cut the applicators tip off?
    11-29-2012, 07:54 PM
Maybe get a syringe and use that to apply it, so you don't pop the tube?
    11-29-2012, 09:47 PM
@msbhavin, no the end does not need to be cut off, the applicator tip comes ready to use, just have to pop the film on the end of the tube and screw the applicator tip on :)
    11-29-2012, 10:00 PM
Super Moderator
I have never seen a tube of eye medicine that you have to screw on an applicator tip. The screw on thing in only a cap -- with no hole in it. The applicator is always the metal tip of the tube. You just poke a hole in the end of the tube with a sterile hypodermic needle. To use it, just unscrew the cap and apply the medicine.

If it is any different than that, I've never seen it. I would take the tubes to a Doctor or Pharmacist and ask what I did wrong and find out how to use it.
    11-29-2012, 10:12 PM
Here is a picture of the directions, sorry its not the best quality I took it with my phone, there is a tube, applicator tip, and cap.
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    11-29-2012, 10:22 PM
Oh and @cherie, I didnt mention before but I have called the pharmacy my horse's meds come from (it is a by mail pharmacy) and they were unable to give me any answers other than "make sure you take the cap off" last time....i called tonight and they are going to look into it and call me back tomorrow. Im not holding my breath though, I haven't had very good experiences with them in the past. I have had other ointments for my horse w/o this particular cap and applicator tip situation as well as drops but this one comes with this system. This is a compounded medication, I'm not sure if that makes a difference at all.
    11-29-2012, 10:42 PM
Personally, I would make sure the metal seal on the tube itself is pictured, with a needle or whatever, and would make sure you have a pretty good size hole. THen put the applicator tip on, and use a pin to open that also. I would put the pin through, but also work it all around, giving you the largest inner lumen as possible. I am guessing that the ointment is too thick to go through the opening on the applicator, so you MAY have to cut some of the end of the applicator off to give you a larger opening.
    11-29-2012, 10:48 PM
Okay, I will ask the pharmacy about opening the hole larger tomorrow when I speak with them again. I don't want to do it without consulting them as I want to make sure my horse is getting the proper amount of the medication...its $100 for a 5 gm tube (10 day supply) so im trying to waste as little as possible (obviously that hasnt been going well for me :p )
Thanks for your advice everyone.
    11-29-2012, 11:01 PM
Super Moderator
I'm curious. What is in this eye ointment?

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