Wow, that first guy was completely out of line. My brother is always very careful to ask 2 or 3 times "Would you mind if I gave this a shot?...Are you sure?...You're sure you don't mind?" and he hardly ever uses it unless the horse is borderline unmanageable or appears to be getting close to that point. Even if he wants to use it, if the owner says "no" then he agrees and tries to do his best anyway.
Yes, that's definitely the way to go. I have no problem with twitch if it keeps horse calm and farrier safe.
Unfortunately some professionals don't trust(?) the owner. I had same problem with vet recently: he didn't want me to poke the horse before the shot. She didn't let him come close. So the end of the story was I poked her first, and he gave a shot right away without the fuss. I told him after that "you HAVE to trust the owner, because owner knows the horse".
Although in his defense he thought I going to poke her with the needle from the shot syringe (he had experience with people indeed doing it
, however I use toothpick always).
"Life isn't about waiting for the storm to pass: it's about learning to dance in the rain..."
"When we are no longer able to change a situation - we are challenged to change ourselves."
"How people treat you is their karma; how you react is yours."