I agree with CCH...when first starting out..it sucks...it is your life. And the thing is, is that there is 100 other people who want your spot. I have worked for some crappy trainers and I feel for you, because it sucks that your there for 16 hrs dealing with it...its not 8hrs, go home and forget about it. At shows I was lucky to get any sleep at all. But you have to stick it out and work your way up the food chain. It does get better and finally you will get to ride with someone that will teach you and is a real good trainer.
That sucks you had to see the crappy side of training, people who don't know what to do when problems arise just get mad at the horse and punish. And that is what you witnessed. He can't teach you anything when he doesn't even know what to do.
Good luck with what you decide to do!
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