I have a boarder whose parents bought a horse and they are now at my facility as well. They are beginner riders and first time horse owners.
They purchased a 7 year old 14.1 grullo pinto mare that was on consignment with this trainer. He said that this mare was suitable as a beginner horse, stands for the farrier ect... She is not suitable for beginners AT ALL. Doesn't pick up her feet, spooky, horribly gait sour and has thrown little kicks and thinks about bucking. Has tried to bite...
They have had her about a week and they requested their money back.. no bill of sale but they do have a receipt.
Any opinions on what they should do?