I really have to explain this?
Seller says almost 15 hands. Buyer is fussing about false advertising. The opinion has been made that 14.2 can qualify as "almost" 15 hands. Had the seller said almost 15 hands and the horse had been 13 hands- I would cry foul. This is not the case. And, yes, horses can measure differently under different circumstances. Two inches just isn't that much.
On the other hand, the Buyer purchases sight unseen, puts out no effort what-so-ever to verify anything. No coming out, no PPE, nothing. All of a sudden the horse is not as expected? Really?
You feel it is up to the seller to tell the buyer that he (seller) is not perfect and he (buyer) has the right to inspect. Generally you try explaining the obvious to people they get all huffy and accuse you of treating them like they are stupid.
Or, are you one of those people that makes it necessary to receive a notebook of warnings on simple products; such as the warning to to drink a can of paint thinner.
The seller said "almost" 15 hands, please remember that.
I get the strong suspicion that even if the horse had been the exact height this buyer would have found something else.
Why be so insistent on buying sight unseen? Personally, I simply wouldn't have sold this horse to this person.
What I have come to wonder is the price on the horse. If this was some fancy $20,000.+ show horse, maybe. I really don't get that feeling here.
You don't have to be crazy to be my friend, but it helps!