Originally Posted by Spotted
You could ask for some money back, because he wasn't what he was said to be. Anyone with a buisness, would try and make it right. Otherwise bad words can make a buisness go down hill very fast.
The worst they can say is no..
While I agree the customer is always right, it's not like the horse shrunk on the journey home, the buyer accepted the horse on the visual check, so I wouldn't be refunding, especially as the horse had left the premises.
Seeing as in this case the horse was bought sight unseen and without contract, the original owner would then be agreeing to buyback, and personally I would want to carry out a PPE, and assess the horse before buying it back, who knows the real reason why the buyer now has remorse.