Who should pay the vet bill? - Page 2
   

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Who should pay the vet bill?

This is a discussion on Who should pay the vet bill? within the Horse Law forums, part of the Horse Resources category
  • Sue my vet for the vet bill
  • I want to sue for vet bills

 
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    05-12-2011, 09:01 AM
  #11
Green Broke
May I ask whether you tried to get in touch with a different vet clinic at all?

If not, then I wouldn't even be thinking about kicking up a fuss.
     
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    05-12-2011, 09:18 AM
  #12
Started
Actually, I was thinking the same thing HowcClever. I would have been calling vet after vet until I found one to come out if I felt it was an emergency.
     
    05-12-2011, 09:32 AM
  #13
Foal
Thanks for the input. We did talk about the retained placenta possibility and my wife pleaded for the visit. There are just countless things that could go wrong so when we were refused the second time, I called the office for clarification on the policy. When I spoke with the lead vet he said it was his policy to attend a birth. It seems there was a breakdown in the office. The vets say a birth is something they should attend but the office has to make a decision about where to send the vets. The office never scheduled the vets to attend. I don't think it is my responsibility to mention every possible issue that could be taking place with my horses. They should have known that births can go wrong in a hurry. At the very least, they should have sent out a vet after the 12 hour time to draw blood on the foal.
I have no relationship w/ any other vets. My vet has been my vet since he was working out of his garage. Now he has three large animal vets and two small animal vets working under him and it seems there are growing pains. I think my problem slipped between the cracks and I just didn't get the care that I requested and needed.
As for suing my vet, I never said I wanted to sue him. At this point, I owe him money. He would have to sue me. If my mare would have died, then I would have to consider suing him. He is a friend from way back and I hate the whole problem.
If I had refused or delayed allowing the vet to attend or had never called and requested they attend, then the bill would be rightfully mine to pay but because they didn't attend when I repeatedly requested it and then still never attended after they said it was their policy to attend (after 12 hours) then I feel the damages were caused by their lack of attention and the monetary damages should be paid by them.
     
    05-12-2011, 09:41 AM
  #14
Foal
It is easy to say that you would call vet after vet until someone attended but I trusted my vet to give me the service that I need and not necessarily the service that I want. They said I didn't need to be attended. My mare and foal seemed perfectly fine. I believed them and relied on their expert opinion. When I called that morning after the office opened, I asked the open ended question and relied on the answer. I am not a horse expert know-it-all. That is why I have a vet. I am not in the habit of arguing with my vet about what is best for my horses or when I need to be attended. It is really simple. I relied on their answer and the damage was done because of it.
     
    05-12-2011, 09:51 AM
  #15
Yearling
I would have a conversation with the lead vet and tell him your concerns. It might get you a bill reduction. At the very least, it gives the lead vet some much needed information about how his office is currently being run.
     
    05-12-2011, 09:59 AM
  #16
Super Moderator
I honostly would consider a new vet. I can suggest some for you...
     
    05-12-2011, 10:13 AM
  #17
Banned
Quote:
Originally Posted by Doveguy    
It is easy to say that you would call vet after vet until someone attended but I trusted my vet to give me the service that I need and not necessarily the service that I want. They said I didn't need to be attended. My mare and foal seemed perfectly fine. I believed them and relied on their expert opinion. When I called that morning after the office opened, I asked the open ended question and relied on the answer. I am not a horse expert know-it-all. That is why I have a vet. I am not in the habit of arguing with my vet about what is best for my horses or when I need to be attended. It is really simple. I relied on their answer and the damage was done because of it.
This post reads very differently than this other one.
Quote:
Originally Posted by doveguy
We did talk about the retained placenta possibility and my wife pleaded for the visit.



     
    05-12-2011, 11:49 AM
  #18
Trained
I would explain your concerns to whoever is in charge at the clinic and then look at building a relationship with a new vet.

Chances are you're going to be responsible for the bill, but maybe they will give you some sort of reduction as someone already mentioned.
     
    05-12-2011, 12:08 PM
  #19
Started
I understand what you are saying, but it is your responsibility to make sure the office people know you WANT the vet to come out. If you feel your animal needs a vet, then you tell them that. Office personal are usually just that, office personal. Most of them don't know the difference between an emergency or not, you have to tell them. Force them to listen if need be. Demand to talk to a vet.
As an animal owner, YOU are ultimately responsible for the care your animals receive. I understand your loyalty to this vet, BUT there may come a time in the future that you have to rely on another vet at another office.
You need to explain to this vet friend how you feel you were treated. Then the vet needs to evaluate his office personal and find out where the bottom fell out of this mess. However, even if your horse or foal had died, YOU are still the one that would be considered wrong. No judge in the world is going to make your vet pay for something they did not do. Even if it fell through the cracks of the front desk, even if the vet felt they did not need to come out, YOU are the one to have to decide to find another vet if your animal is in trouble.
If one of your family members was having a heart attack and you went to the doctor and the doctor was gone, would you wait for that doctor to come back or go find another doctor? I realize this is sorta a stupid comparision, but YOU sometimes have to make decisions based on the needs of your animals, even if that mean using another vet. Ultimately you are responsible for the decision not to get another vet out that night, for not continually calling the vet clinic the next day until they sent someone out and waiting until your horse was down and having the vet finally show up. There was nothing to stop you from calling another vet except your loyalty to the friend vet, and it almost cost you.
Sorry, I am not trying to be harsh here, but when someone calls us at the clinic and says they have an animal in trouble and we say do you want a vet out right now.. If yes, we sent out a vet as quick as we can. If they say" well maybe I will watch the animal for a day or so and it dies, it is not our fault. .
I love the vets I work for and have worked with them for years and years. BUT, if I had an emergency and neither could come out because they were both busy, you can bet I would be calling another vet immediately, if my animals life was in jeapordy I would not be waiting around. Plus your vet the friend, should understand that.
You are responsible for the bill. Period. But I still imagine you can explain what happened and he might do a reduction. Do not expect the office personal to be able to decide if you need help, most are not experts and can't make a decision like that. Our practice is small and the vet techs do the front office also, we are able to help give advice to a point, but always go to the vet to either ask them to talk to the person or tell us what to say. Some offices are so big and busy, the front people just make appointments.
     
    05-12-2011, 01:14 PM
  #20
Foal
Wyoming, Thanks for the extensive input. That is exactly why I posted the question. I have my perspective and opinion but I am not sure that it is right. Before I approach the vet office, I want to better understand their perspective and you have provided that very well.

The whole problem is stemming from my inability to know how to recognize danger signs. Of course when my horse is down, I would call another vet if my vet said they couldn't or wouldn't attend. The problem is my horse had a retained placenta and had no signs of it. You might ask if I examined the placenta but I didn't know what I was looking at.

Early in the morning, my wife did remind the on call vet about her concern about a retained placenta but later when I called, I didn't remind the vet about that. I just asked if or when they would come and should they come out. My point is the vet did have a policy of wanting to be present at births or as quickly following a birth as possible but his on-call vet didn't follow his policy and his office staff didn't prioritize my need even though I didn't push to be attended and didn't really even recognize that I had a need. I guess the vet could say, it is my responsibility to know when a vet is needed but in this case I couldn't tell but they should have known that I was in need. Now it sounds like I am whining.

Thanks for everyone's input. As usual, it is helpful.
     

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