I'm very sorry for your loss, OP.
A somewhat heated discussion about the folly of not researching a company's reputation before using the company has been removed from this thread. It is, however, an important subject, and a general discussion about it would be welcomed if started in an appropriate place.
Please remember that members who start threads in our memorials
forum are already obviously grieving about losing a horse they loved. Unless an OP posts about a reasonably foreseeable/easily preventable death that results from her negligence, to which critical replies are arguably reasonable, members should reply with the same consideration and tact they'd appreciate if the thread were about a horse of their own dying, e.g.,
There are many accounts of incidents with this company online. That's why it's so important that people do as much research as possible about a company before using them.
as opposed to
Had you done your research before letting the horse go with them, she might still be with you.
Thank you for keeping the Horse Forum a safe place to discuss and grieve for the loss of a beloved horse.