Originally Posted by churumbeque
An hour lesson is usually 50 minutes.
Why would that be? In my experience an hour long lesson is an hour long. A 45 minute lesson is 45 minutes. Perhaps a bit longer if the instructor chooses, but not shorter unless there's a pretty good reason. With my previous trainer the lesson was 45 minutes and you were expected to have your horse warmed up. Well, you could have him not warmed up, but if the trainer has to wait for you warm up then that counts towards your time :P Lessons are an hour with my current trainer and he likes to be there for any trot/canter portion of your warmup.
IMO a trainer should tell you how long the lessons are before you start training with them. If they have one lesson an hour with a 10 minute break in between lessons then they should tell you that lessons are $XX for 50 minutes. If for some reason the lesson has to be cut short then they should tell you in advance and give you a few extra minutes in the next lesson. Same if they have to start late. It's their responsibility to start on time, so they should find a way to make up for the lost time. They shouldn't be on the phone or texting during the lesson. If they can't do that then they need to reevaluate some part of their program and business model. Of course, if the trainer options are limited in your area then sometimes you have to take what you can get.