When I take a lesson, I want to learn something. I am not taking the time or paying money to have someone tell me how pretty my horse is.
I ask questions. If I don't get an answer or feel as though I am confusing the instructor, I don't go back.
I love that my instructor *always* has something to teach me and if something arises with one of her horses that I haven't dealt with before, after my lesson she makes sure to show me and educate me on how to treat it. So I have learned all about treating minor injuries, dealing with Thrush, de-worming an difficult horse and so on which I otherwise wouldn't have because none of it was with my own horses.
I also like that if for some reason she doesn't know the answer to a question, she has no qualms about telling me so and then will then go consult with other trainers and do research until she has an answer for me.
She has no issues kicking my butt or screaming at me when needed but also dishes out encouragement at the same time.
Goes from kicking my butt all over tarnation to the sweetest, most encouraging, calm person when it's time for my kiddo's lesson. Completely different personality who would fall to pieces if you yelled at her, so she works with her completely differently.
She's beyond flexible, wind was howling at 50mph yesterday so we're doing my lesson today instead. I can call and tell her I don't "feel" like riding because it's yicky outside and she has no problem, would rather I cancel than show up and have a horrible ride.