On the phone I spoke to the owner and asked him a couple important questions:
1) Q: What sort of guarantee does my saddle come with?
A: All of the trees used come with a 5 year guarantee against breakage while roping, but if the horse falls over then it's not covered.
That's it? How do you prove that it broke while roping? Seems kinda sketchy.
2) Q: What sort of guarantee do you guys have on your craftsmanship? If I find any significant flaws can I return the saddle?
Q: Wait, you don't guarantee your work?
So now I'm asking you all. How does a company that seems to make a good product have these kinda answers to these questions? Has their quality dropped significantly from 1-2 yrs ago?
My girlfriend has a Corriente saddle, and she loves it, but that saddle was bought 5 yrs ago.
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