Dover Saddlery website.. help? - The Horse Forum

 
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post #1 of 10 Old 11-16-2010, 04:38 PM Thread Starter
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Dover Saddlery website.. help?

I am trying to order an exercise sheet off of Dover Saddlery and I wanted to get a monogram on it. However, I can't for the life of me figure out what any of the monogram styles look like? Does anyone know if the website has somewhere that explains the styles?

For reference I am looking at this: http://www.doversaddlery.com/saratog...et/p/X1-24582/

If you go to the bottom where it says "Add a Monogram!" and check that box, the list pops up where you can select what style you want. I don't see anywhere that shows what they all look like.
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post #2 of 10 Old 11-16-2010, 04:40 PM
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Do you have a catalogue? Im thinking it shows them in the catalogue and you could look there..if not I don't know. Sorry! : )

"I am only one, but still I am one. I cannot do everything but I can still do something. I will not refuse to do the something I can do. " - Helen Keller
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post #3 of 10 Old 11-16-2010, 04:45 PM
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I'd suggest shopping at smartpak! Dover's customer service is horrible, monogram items take 3 weeks, and shipping is the most expensive and slowest I've ever seen. Smartpak will have your personalized / monogram items shipped out in 1-2 days! I despise Dover...

Kelly
I've spent most of my life riding horses. The rest I've just wasted.
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post #4 of 10 Old 11-16-2010, 04:47 PM
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post #5 of 10 Old 11-16-2010, 04:49 PM Thread Starter
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^ Thank you!
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post #6 of 10 Old 11-16-2010, 04:51 PM
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Quote:
Originally Posted by Carleen View Post
^ Thank you!


All you had to do is put a 1 in the quantity box and click buy now, and it took you to that screen. Just so you know for next time.
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post #7 of 10 Old 11-16-2010, 04:57 PM Thread Starter
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Oh, wow! That's so easy.
Well I'm glad someone's paying attention haha.
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post #8 of 10 Old 11-16-2010, 08:38 PM
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Quote:
Originally Posted by Zimpatico View Post
I'd suggest shopping at smartpak! Dover's customer service is horrible, monogram items take 3 weeks, and shipping is the most expensive and slowest I've ever seen. Smartpak will have your personalized / monogram items shipped out in 1-2 days! I despise Dover...
All my monogramed saddle pads arrived with only 1-2 days added processing time from Dover. However, I've never ordered around the holidays.

I have found that it is cheaper to have my stuff monogramed locally though. I have a shop down the streat that will monogram both sides of a saddle pad with 3 tall initials or a smaller name for only $10 total. Dover only monograms the left side of the saddle pad.
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post #9 of 10 Old 11-16-2010, 10:08 PM Thread Starter
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That's a good point. I am going to look around tomorrow and see if I can find a similar blanket around here somewhere.

Also, I would buy one at Smartpak but they only ship within the US.
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post #10 of 10 Old 11-17-2010, 07:58 AM
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I NEVER had an issue with Dover (except one time when item was on back order for couple weeks, but I was aware), and I shop there all the time. I should say they are not the fastest (usually delivery takes 5-7 days vs 2-3 days at SmartPack or ValleyVet), but they have the biggest english selection I know of.

Carleen, Dover has "Chat Online" option (on top of page), so you can always ask them that way (I did it couple times).
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