1. Yes, the boots do soften up after use and this can cause the "v" at the top to be too flexible.
2. The "fix" to that is a powerstrap as long as the boots definitely fit well otherwise.
3. Comfort pads can help too -- or go to the home reno store and buy a roll of 6 mm cushion flooring. A pair of pads will last only about 5 or 6 rides.
I am confident that the gloves do actually fit my horse, so I ordered the powerstraps and will get the cushioning as well. I sure hope it works, otherwise the gloves are up for sale and I'm going to buy renegades instead.