Faulty Tack

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Faulty Tack

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  • Returning faulty bridle
  • Faulty tack

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    12-19-2010, 12:05 PM
Angry Faulty Tack

Hello Everyone, my name is Courtney & I'm new here :) I own a large stables & horse rescue named Kenbaan Riding and Livery. We currently have 269 horses, we recently found 70 abandoned in a field. However, one of the horses, we called Dolly, she was in a great condition, and is now teaching a client to ride. Anyway, my cousin told me of a brand new bridle for sale at 60 on Ebay, so I bought it.

It didn't fit Dolly and the noseband broke when we put it on her So I contacted the Ebay seller, and he said it was my own loss and I can't expect a refund?

I have contacted Ebay, but they said there was nothing they could do. Can anyone help? Theres so much we could buy for our equines with the 60.

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    12-19-2010, 12:48 PM
Sorry, if the seller didn't offer a money-back gaurantee on the sell page, there is nothing you can do but leave negative feedback. =\

Just take it as a lesson learned of Buyer Beware.
    12-19-2010, 01:06 PM
My darling Gran says she will try to sew it back together, but I'm not sure that will work .... although, it is the thought that counts :)
    12-19-2010, 03:31 PM
Green Broke
You get what you pay for, if you pay pennies you get peanuts!
    12-19-2010, 04:30 PM
I think that if you used paypal you can report them there, but since it was in tact when you received it, it probably won't make much of a difference.
    12-19-2010, 04:31 PM
Nope, I use MasterCard :(
    12-20-2010, 06:49 AM
First of all, welcome to the Forum!

I'm really sorry you had such a bad experience! Did the seller offer any "return" policy in place? If he/she sells other items - look it up! But otherwise you can't do much. Well... Actually, you can give bad feedback. And also you can inform seller that you plan on reporting him/her on ripoff reports (if you have something like that down there, I know there is a site in US) and I believe you can also open a thread on eBay (in Users Discussions or something like that) about it. If the seller sells a lot over eBay, it's possible that he/she won't want to have all this fuss going on over her name. If the user doesn't care - go ahead and report, at least you'll warn other people!

All I can suggest - go with the real stores, which offer the returns. While I know people have great success with eBay I was burned off couple times there (and never used it since then).
    12-20-2010, 07:05 AM
Originally Posted by EquestrianBabe    
Nope, I use MasterCard :(
Dispute it with your credit card company. Just call them up and tell them it was defective and you want to file a dispute. They may just refund your money
    12-20-2010, 07:50 AM
OK, thanks :) My Gran attempted to sew it ..... it doesn't look good, lol!
    12-20-2010, 11:16 AM
Originally Posted by EquestrianBabe    
OK, thanks :) My Gran attempted to sew it ..... it doesn't look good, lol!
You can dispute it. You may not win, you may win a portion or you may win. That is the good part of buying with a CC.

This from the wise old debt collector

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