New used saddles, what did I get?? lol - Page 3 - The Horse Forum
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post #21 of 30 Old 04-09-2012, 08:12 PM
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Stubbens measure their tree sizes differently, or so I've been told. My 31cm Courbette, for example, is considered a medium/medium-wide, while the same size in a Stubben is different.
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post #22 of 30 Old 04-09-2012, 09:43 PM
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Don't email Stubben through that info email address, email them through Buddy's address. I've never gotten a response to what I've sent to info.
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post #23 of 30 Old 04-09-2012, 10:12 PM
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Don't email Stubben through that info email address, email them through Buddy's address. I've never gotten a response to what I've sent to info.
interesting. they've answered every question i've ever sent them within an hour (give or take a few minutes) during normal business hours. in fact i emailed them the other day about a saddle i was looking at buying, and eventually did buy, based on the great customer service i received.
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post #24 of 30 Old 04-09-2012, 10:13 PM
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Originally Posted by equiniphile View Post
Stubbens measure their tree sizes differently, or so I've been told. My 31cm Courbette, for example, is considered a medium/medium-wide, while the same size in a Stubben is different.
the 32cm stubben i have is considered a wide.
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post #25 of 30 Old 04-10-2012, 02:46 AM
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check out Horse Tack Review.com - Reviews of horse tack and rider supplies! idk if any of them are on there...but they give great insight as to what other people have spent on them etc. :) like you said though...cant go wrong with a 25$ saddle though!
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post #26 of 30 Old 04-10-2012, 05:19 PM
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interesting. they've answered every question i've ever sent them within an hour (give or take a few minutes) during normal business hours. in fact i emailed them the other day about a saddle i was looking at buying, and eventually did buy, based on the great customer service i received.
Weird! I'm not the only one I know who hasn't gotten a response...maybe they just like you better than me haha
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post #27 of 30 Old 04-10-2012, 05:23 PM
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Don't email Stubben through that info email address, email them through Buddy's address. I've never gotten a response to what I've sent to info.
Really? I've always gotten an answer. It may not have been right away, but it was within a couple of days.

I do like to discuss things with Buddy though, because he's very friendly and knowledgeable.

I have an older Siegfried, and Stubben NA has been nothing but helpful when I've had questions.

You want the truth? You can't HANDLE the truth!
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post #28 of 30 Old 04-10-2012, 05:37 PM
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yup - i even emailed them this morning as i had a bridle question and i got a response both time (i replied once for clarity haha) within an hour or so of my email.
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post #29 of 30 Old 04-13-2012, 01:39 PM Thread Starter
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interesting. they've answered every question i've ever sent them within an hour (give or take a few minutes) during normal business hours. in fact i emailed them the other day about a saddle i was looking at buying, and eventually did buy, based on the great customer service i received.
Oh! maybe mine could have gone to spam? I dont know lol. Im usually just lucky like that with these sorts of things. :)
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post #30 of 30 Old 04-29-2012, 05:38 PM
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Don't email Stubben through that info email address, email them through Buddy's address. I've never gotten a response to what I've sent to info.
I had sent an e-mail through the stubben contact page and got no response so I tried to send one to buddy but twice I got delivery failure Guess I'll try it through stubben's website again
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