Very unprofessional. Also - and I know it may be minor - but in three e-mails - he couldn't spell my name correct. So much for customer service!
Per our lameness expert (FEI level vet, AAEP hall of fame vet) he said he would NOT recommend these boots for a non-injured horse.
Wow, that is insane. If I'm insterested in your product you should be trying to sell it to me and being very nice..not unprofessional and not being able to spell my name right..It would even matter if it was like 13 letters..go back and check..That's a shame. He is making the whole company look bad..
That's very interesting..I really want to see a pair now and feel the difference... My mare, Nikki, had a trailer accident when she was 6 and it scraped a goot bit of the skin off of both of her back legs, boots now irritate her legs and scars..There was no permanent damage, they are just scuffed it and she doesn't like having boots on her hind end..I wonder if there would be any different or if they are just for internal injuries..I'm thinking just for muscle strains and other injuries, but it will still be interesting to see the difference.