Riding boots with ankles too large?

I have very thin, very sensitive ankles. They twist often and all I'm doing is walking around. (And no, I do not walk funny.)

So, Ovation effed up on us and didn't inform us, so instead of getting the decent, inexpensive field boots with nice secure ankles they're sending us expensive dress boots that have very open cankle-like structure. Said dress boots also have no zipper as I've been informed, so I'm extremely pissed off.

Not only is this rather unappealing, but I'm scared I might screw up my ankle riding (again). So, is there something I can so to fix this? I doubt I can send them in for better ones since I'll need them for the 23rd, and they'd take MUCH too long for overnight delivery and I'm NOT paying for overnight twice in a row because they effed up.

If its their mistake, they should pay for it. They should cover the return postage and then post out the boots you ordered IMO. Have to contacted them to ask?? Id kick up a stink about it if I were you.

I don't want to be a brat about it ): I'm really pissed they didn't call us to inform us the boots wouldn't be making it to them until April.

And after that, I really just don't trust them to fix the situation at all, especially on time.

Its not being a brat, its getting what you paid for. Its not your fault. They need to be held responsible. If you don't think they will replace the boots in time, can you send them back (at their expense) and get a refund, and then buy through another company??

That's what I thought about doing, too. But, would I have to pay overnight shipping again? Or would Ovation give me back my money for paying it for this pair?

You shouldnt have too, they should refund the cost of returning them, since you didnt ask them to send that particular product. You'd have to ring the company and ask.

I agree, if paid for a product and they then over charge you and send you something different, they are in the wrong and should correct it. Give them a call and I am sure they will be happy to fix it up for you if they want your business again :)

As for your ankle, have you ever worn any form of ankle support brace? I wore ankle braces for a few years in high school cause I had issues. I also did lots of exercises to strengthen the muscles around my ankle which helped with my riding dramatically as most of your weight is supported in your ankle when you ride.

One exercise was standing with the ball of my foot on a step and slowly rising on my toes and then lowering my heels below the step.
Another you can do sitting down, pointing and flexing your feet and slow controlled rolling of your ankles.
I am sure you can google more exercises...

And if they wont, visit www.ripoffreport.com and report what happened. I just found the site and reported how T-Mobile scammed me and stole my money. I think its wonderful that there is a site out there dedicated to letting people make the truth be known!