rug sizes - The Horse Forum

 
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post #1 of 3 Old 10-29-2007, 06:21 AM Thread Starter
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Join Date: Sep 2007
Location: Hatton Vale, QLD, Australia
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rug sizes

my husband bought a new rug for our wb yesterday and it seems they put the wrong size in the bag. Just wanted to check something before I ring them and 'let them know' :)

It was supposed to be a 6'6" rug. We put it on him and it didnt seem to fit him at all. Was so tight across the front that he couldnt even put his head down to eat. So we took it straight off. It was weird to me as he had a 6'6" rug on him when we got him and if anything it was a tad long but overall it fitted well. I put it on my mare who is a 5'9" and it fitted her perfectly. I put it next to her other rugs and it is only about an inch and a half longer than them.

Am I right when I think a 6'6" rug should be a whole lot more than an inch and a half longer than a 5'9". Im pretty sure I am right but I didnt know if they work differently or something. But I guess, 6'6" is 6'6" no matter what language you talk :)

Biggest problem is they arent taking refunds or exchanges at the moment because of the horse flu but I don't think we should be stuck with a rug that obviously isnt what it says it is on the bag grrr

"I whisper but my horse doesnt listen...So I yell!!...He still doesnt listen"


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post #2 of 3 Old 10-29-2007, 07:26 AM
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I don't know about in AU but I know in the US rugs can be an expensive purchase. I would think they should stand good on exchanging it since it was mis-marked. Even with the EI, they may not be able to take it back but they should give you the proper size, and just eat the loss of the other blanket. Pitch a fit till they do


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post #3 of 3 Old 10-31-2007, 06:26 AM Thread Starter
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Quote:
Originally Posted by Vidaloco
I don't know about in AU but I know in the US rugs can be an expensive purchase. I would think they should stand good on exchanging it since it was mis-marked. Even with the EI, they may not be able to take it back but they should give you the proper size, and just eat the loss of the other blanket. Pitch a fit till they do
yeah it wasnt cheap. Cost him $119.95. I've been meaning to call them the last two days but I've been flat chat at work and havent had a chance to call them. I've set aside some time tomorrow morning to call them. Im not impressed about the whole thing. I've been buying wetherbeeta rugs for years and have never had a problem of any kind. But I guess they are people and they make mistakes too. Still, its not good.

And don't worry, ill pitch a fit if I have to. Im thinking that if I get no happiness from horseland I will ring the manufacturer direct. I too agree that even if they wont take it back, we should still be given the rug we paid for

"I whisper but my horse doesnt listen...So I yell!!...He still doesnt listen"


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