Anyone ordered from this company before?
   

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Anyone ordered from this company before?

This is a discussion on Anyone ordered from this company before? within the Horse Tack Reviews forums, part of the Horse Tack category
  • What happened to roe sales saddle
  • Western saddlery co.

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    02-29-2012, 09:57 PM
  #1
Trained
Angry Anyone ordered from this company before?

billy cook saddles ,Western Saddles ,reinsman ,cactus, colorado saddlery, fabtron - Billy Cook Saddles Western Saddles Colorado Saddlery

I placed an order with them on Feb 12, I got a receipt for my order. Haven't got anything from them yet. No shipping confirmation, money is still in my account, I have called them repeatedly with no answer. The answering machines says I reach a "Linda" doesn't say anything about Roe Sales. I emailed them over 1 week ago and got an automatic response within 1 minute saying they have received my email will get back to me shortly. And they didn't. I emailed them again just a little while ago, got the same response within 1 minute.

I am actually nervous if this isn't even a real company and I gave out my credit card information to a scammer.

     
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    02-29-2012, 11:03 PM
  #2
Showing
Call the credit card company and cancel your card. Explain what has happened and they will issue you a new card with a new number. Do it immediately.
     
    02-29-2012, 11:17 PM
  #3
Weanling
Ok that is CRAZY! On 2/20 I ordered some Billy cook stirrups from Roe sales. Got my confirmation of order and I paid thru Paypal so got a Paypal confirmation that I had paid as well. The money did come out of my account. I have not recived ANYTHING. No shipping confirmation just like you said. I have emailed them three times getting that same auto response in seconds but never hear a word. I have a very bad feeling about it. I was thinking that today but now seeing your post...ugh I am going to contact Paypal right now.
     
    02-29-2012, 11:35 PM
  #4
Trained
Its my debit card through my checking account. Ill call the bank tomorrow and ask what I can do.

Im very frustrated with them.

When I called them earlier today, there was a busy signal for 3 tries. Then it went through and I got an answering machine. I was pissed!
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    02-29-2012, 11:39 PM
  #5
Weanling
Yea something is very wrong for sure....and no good it is on your debit card :( I opened a paypal dispute for them just now. ARGH stuff like this makes me mad! I need those stirrups! Hope you get yours cancelled so they don't have your info asap.
     
    02-29-2012, 11:59 PM
  #6
Super Moderator
.


They have been in business from 2003 according to website registration, hopefully you can get hold of them.

Here is another phone number I found
815-844-6745


.
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    03-01-2012, 12:03 AM
  #7
Trained
I hope it all works out, that sucks
     
    03-01-2012, 12:07 AM
  #8
Green Broke
Never ever use a debit card for any purchase that isnt face to face, always use a credit card , way better fraud protection.
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    03-01-2012, 12:12 AM
  #9
Trained
Thanks everyone. Ill give that 2nd number a call tomorrow and see if I can get ahold of them. If not, ill cancel my debit card and get a new one.
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    03-01-2012, 12:15 AM
  #10
Weanling
When canceling your debit card, make sure to make a list of all auto pay things so you can reset them up. Ma just had to do this when someone got ahold of her info and went on a driving spee from our home town in CA to Tennessee! They used it to pay for gas -.-
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