Has anyone ever order from Horseloverz.com? - Page 2
   

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Has anyone ever order from Horseloverz.com?

This is a discussion on Has anyone ever order from Horseloverz.com? within the Horse Tack Reviews forums, part of the Horse Tack category
  • Horseloverz
  • Ordering from horseloverz

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    12-31-2011, 12:57 PM
  #11
Banned
Quote:
Originally Posted by waresbear    
Did they tell you the item was going to be delayed?

It usually says how long it takes to ship on each item.
If you order more then one thing it will take however long the longest thing takes to ship, due to the fact sometimes the items are not in stock in their warehouse.
     
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    12-31-2011, 01:36 PM
  #12
Green Broke
I've ordered from them several times and it's been fine. Quality just depends on the brand of item you purchase, cheapy no-name brands will yield cheapy products.

Shipping takes FOREVER. As in if you want something and any amount of reasonable time, order elsewhere. If you aren't in a hurry, they've generally got got cheap prices so it's worth waiting.
     
    12-31-2011, 01:46 PM
  #13
Weanling
No so good experience here. Yes it says the expected shipping time but when it's sold out they don't tell you for a very long time, as in after you have received some of your stuff. As for over all shipping times. Very very very slow. I have waited 2 months for items that each time I called they claimed to be in stock.

They have also been very tardy with tracking numbers for my items, when I ordered my saddle from them I didn't receive a tracking number at all. I had asked for it and was totally blown off by customer service. Again when items have been sold out and haven't been told till a good 2 weeks later and blown off yet again.

One girl was great when my stirrup pads where falling apart when I received them, apart form her, my experience has been such I'm willing to pay more for better service.

When I get blown off by the customer service manager, I'm not going back. I work in Customer Service myself and if I had done the same thing to my customers then I would be on thin ice job wise.
     
    12-31-2011, 05:37 PM
  #14
Foal
I have ordered from their ebay store a couople times and shipping was decent 10-12 days.
     
    12-31-2011, 11:27 PM
  #15
Started
I find their shipping to be slow and expensive! Luckily their store is only about 45 minutes from me, so if I want anything from them it's cheaper to drive up there then may shipping. I love their store tho!
     
    01-01-2012, 09:27 AM
  #16
Showing
My preference is Chicks Saddlery or Jeffers Equine. Be sure to get the shipping charges first and request mail which will be priority. Don't, do not, have it shipped by UPS or any other courier as then the costs will skyrocket. Some online tack stores say they prepay the duty and taxes. Well no, because we don't pay duty and if under $100 we're not always charged the taxes or the $5 postal charge to collect them.Check out the price of their Ivermectin dewormers. There can be big savings by getting a year's supply.
     
    01-01-2012, 10:51 AM
  #17
Started
I have ordered from them several times. I don't recall any issues other than a possible out of stock item.
     
    01-01-2012, 05:53 PM
  #18
Showing
Really dislike the store and won't shop there again. The sidepull I got from them fell apart after being used 10 times or so. I had a nightmare trying to return and even though didn't get money back, but the store credit instead.
     
    01-02-2012, 07:19 PM
  #19
Trained
Quote:
Originally Posted by Saddlebag    
My preference is Chicks Saddlery or Jeffers Equine. Be sure to get the shipping charges first and request mail which will be priority. Don't, do not, have it shipped by UPS or any other courier as then the costs will skyrocket. Some online tack stores say they prepay the duty and taxes. Well no, because we don't pay duty and if under $100 we're not always charged the taxes or the $5 postal charge to collect them.Check out the price of their Ivermectin dewormers. There can be big savings by getting a year's supply.
I won't order from any store that only ships UPS. UPS charge an illegal brokerage fee which is usually over $100.
     
    01-02-2012, 11:09 PM
  #20
Showing
I have ordered from them and I got my stuff so fast!! And it was in great condition and their prices were reasonable. So I'm not sure why everyone else has had problems..

I ordered treats, boots, saddle soap and conditioner, and bit wipes. The only thing that bugged me was I was charged $3 extra for the treats as they were heavy/large.
     

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