Has anyone ever order from Horseloverz.com? - Page 2 - The Horse Forum
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post #11 of 39 Old 12-31-2011, 01:57 PM
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Quote:
Originally Posted by waresbear View Post
Did they tell you the item was going to be delayed?

it usually says how long it takes to ship on each item.
if you order more then one thing it will take however long the longest thing takes to ship, due to the fact sometimes the items are not in stock in their warehouse.
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post #12 of 39 Old 12-31-2011, 02:36 PM
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I've ordered from them several times and it's been fine. Quality just depends on the brand of item you purchase, cheapy no-name brands will yield cheapy products.

Shipping takes FOREVER. As in if you want something and any amount of reasonable time, order elsewhere. If you aren't in a hurry, they've generally got got cheap prices so it's worth waiting.
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post #13 of 39 Old 12-31-2011, 02:46 PM
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No so good experience here. yes it says the expected shipping time but when it's sold out they don't tell you for a very long time, as in after you have received some of your stuff. As for over all shipping times. very very very slow. I have waited 2 months for items that each time I called they claimed to be in stock.

They have also been very tardy with tracking numbers for my items, when I ordered my saddle from them I didn't receive a tracking number at all. I had asked for it and was totally blown off by customer service. Again when items have been sold out and haven't been told till a good 2 weeks later and blown off yet again.

One girl was great when my stirrup pads where falling apart when I received them, apart form her, my experience has been such I'm willing to pay more for better service.

When I get blown off by the customer service manager, I'm not going back. I work in Customer Service myself and if I had done the same thing to my customers then I would be on thin ice job wise.
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post #14 of 39 Old 12-31-2011, 06:37 PM
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I have ordered from their ebay store a couople times and shipping was decent 10-12 days.
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post #15 of 39 Old 01-01-2012, 12:27 AM
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I find their shipping to be slow and expensive! Luckily their store is only about 45 minutes from me, so if I want anything from them it's cheaper to drive up there then may shipping. I love their store tho!
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post #16 of 39 Old 01-01-2012, 10:27 AM
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My preference is Chicks Saddlery or Jeffers Equine. Be sure to get the shipping charges first and request mail which will be priority. Don't, do not, have it shipped by UPS or any other courier as then the costs will skyrocket. Some online tack stores say they prepay the duty and taxes. Well no, because we don't pay duty and if under $100 we're not always charged the taxes or the $5 postal charge to collect them.Check out the price of their Ivermectin dewormers. There can be big savings by getting a year's supply.
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post #17 of 39 Old 01-01-2012, 11:51 AM
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I have ordered from them several times. I don't recall any issues other than a possible out of stock item.

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post #18 of 39 Old 01-01-2012, 06:53 PM
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Really dislike the store and won't shop there again. The sidepull I got from them fell apart after being used 10 times or so. I had a nightmare trying to return and even though didn't get money back, but the store credit instead.

"Life isn't about waiting for the storm to pass: it's about learning to dance in the rain..."

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post #19 of 39 Old 01-02-2012, 08:19 PM Thread Starter
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Quote:
Originally Posted by Saddlebag View Post
My preference is Chicks Saddlery or Jeffers Equine. Be sure to get the shipping charges first and request mail which will be priority. Don't, do not, have it shipped by UPS or any other courier as then the costs will skyrocket. Some online tack stores say they prepay the duty and taxes. Well no, because we don't pay duty and if under $100 we're not always charged the taxes or the $5 postal charge to collect them.Check out the price of their Ivermectin dewormers. There can be big savings by getting a year's supply.
I won't order from any store that only ships UPS. UPS charge an illegal brokerage fee which is usually over $100.
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post #20 of 39 Old 01-03-2012, 12:09 AM
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I have ordered from them and I got my stuff so fast!! And it was in great condition and their prices were reasonable. So I'm not sure why everyone else has had problems..

I ordered treats, boots, saddle soap and conditioner, and bit wipes. The only thing that bugged me was I was charged $3 extra for the treats as they were heavy/large.

Last edited by Skyseternalangel; 01-03-2012 at 12:12 AM.
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