Just because the OP says the emails are uneditted does not mean the full story is told. YOu can show perfectly uneditted emails, but if you show only some of them, or omit other forms of correscepondence, then you are only showing a partial truth.
I do not have any idea what really transpired. I would agree that the email from the Liberty Saddles contact was outrageously rude. No one in business should ever use that kind of language. You never know where it will end up.
But, I just wanted to point out that only one side of the story is told, and then may be only part of one side is made available.