Reveiw on Justin Western Boots - Page 2 - The Horse Forum

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post #11 of 28 Old 09-18-2012, 09:15 PM
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My Justins may be an older model, leather soles and leather lined. They are holding up well. I have a mental block against riding with anything but a leather sole as when I rode english that's the way boots were made. Should the horse buck no problem with the foot sliding out of the stirrup.
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post #12 of 28 Old 09-18-2012, 09:46 PM
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Here is something I have learned about boots in general. Most makers wheather it be Justin, Tony LLamma, Ariat or even Danner or Lacrosse have different levels of quality. The good old American made boots may not be. The lower end are usually made in China or mexico or singapore and run around 100 bucks to 150. The higher end boots are usually made in America and the price tag shows it. The last pair of Justin, Tony Lama and now my Ariats are all stamped with made in China on the inside. I have a pair of Danner hunting boots that cost me 239 bucks and the are made in America and have lasted me 4 years. The danners I had before them I got for around 150 bucks and they were made in China. Lasted one hunting season and started to leak. Sometimes you get what you pay for.

All that being said the store should have done something to make it right. Or maybe contact justin. At the very least you know where not to buy boots again.
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post #13 of 28 Old 09-19-2012, 04:51 AM
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I absolutely love my justin boots. I have these ones : Justin Boots Waterproof L9034 BROWN COWHIDE

I've had them for.. about 2 years now and they are still going strong. I wear them practically everyday. Riding, through rain, cleaning paddocks, and even in the lake! Yes, completely under water.

They are super waterproof. After being in the water, just give them a quick oil down, and they look brand new! The inside liner is extremely breathable and supportive. They are the comfiest shoes/boots I have ever put my feet in.

They still are in awesome condition, with barely any discoloration at all, and the liner still looks brand new.


I'm really surprised that the store wouldn't at least give you store credit, or trade for a different pair. Boots should not do that in just one month! :O

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post #14 of 28 Old 09-19-2012, 09:06 AM
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I have never had anything but great luck with Justin boots. All I ever buy are the ropers. They have leather soles and no lining. The pair that I own now have been resoled several times. I don't think they will ever wear out. Surely you can send them back to Justin.

Celeste
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post #15 of 28 Old 09-19-2012, 10:12 AM Thread Starter
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I'm still waiting for a response from Justin. I know these were not their high end model, but I thought they would last more than a month! More disappointing than that is the fact that a dealer I gave a lot of my business to couldn't even be bothered to respond to email or return a phone call
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post #16 of 28 Old 09-19-2012, 10:17 AM
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I think Justin should be more than willing to work with a customer. As with anything eventually you will have a defective model. I think the store failed more than the boot company so far.
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post #17 of 28 Old 09-19-2012, 10:32 AM Thread Starter
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Quote:
the store failed more than the boot company so far
Its funny you said that. I handle all the warranties for the specialty hiking/camping store I work at. We sell alot of high end products, and my job is to make the customer happy. We have at times worked with our suppliers to make a customer happy even if it is not a true warranty, or handled warranties from other stores. I feel like the shops behavior in this instance has been ridiculous. I agree that it could be a defective boot, and as such the company will replace. The fact that the shop I bought them from would not even contact the company for me, and in fact told me the company would not deal with me as a customer, is beyond me.
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post #18 of 28 Old 09-19-2012, 10:51 AM
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Does Justin have a Facebook page? If so, post on there, publicly.
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post #19 of 28 Old 09-19-2012, 11:43 AM
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Yeah, I've always had mediocre results with Justin boots. I grew up wearing their standard ropers and I would have to have a new pair at least once a year because the boot would fall apart; the sole would come unstitched, the heels would fall off, the leather would crack all over the place, and the soles would end up with holes in them really quickly. I don't recall ever having problems with their lining, but everything else about them was just a pain.

Always remember that feeling of looking at a big, open country over the ears of a good horse, seeing a new trail unwind ahead of you, and that ever-spectacular view from the top of the ridge!!! Follow my training blog: http://robertsontraining.blogspot.com/
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post #20 of 28 Old 09-19-2012, 11:55 AM
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face book is the way to go you have been nice for waiting but it has been to long for them to get back to-- you go for it

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